NexlintoShift Manager
Company : Five Guys
Location : Alden, NY, 14004
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Alden, NY, shift manager positions at popular chains like Five Guys see moderate competition due to local demand. Candidates with prior leadership experience and strong communication skills often stand out, especially given the community-focused work environment and steady growth in the regional restaurant sector.
Shift managers in Alden often juggle varying customer flow patterns influenced by local events and seasonal changes. Flexibility is key, as managers might handle opening or closing shifts, requiring adaptability to early mornings or late evenings common in this region's food service industry.
Strong interpersonal skills, decisiveness, and the ability to motivate a team under pressure are vital. Shift managers must also demonstrate problem-solving abilities and lead by example to maintain both operational efficiency and high customer service standards in fast-paced environments.
Unlike broader managerial positions, shift managers focus on real-time oversight, ensuring smooth shift transitions, staff coordination, and immediate issue resolution. Their responsibilities revolve around hands-on leadership during specific time blocks rather than strategic planning or long-term management.
Many shift managers progress to store manager roles or regional supervisory positions. Those demonstrating strong operational skills and leadership often transition into corporate training or franchise development, leveraging their frontline management experience for broader business impact.
Five Guys offers competitive pay with a starting wage of $19/hour plus shared tips and bonuses, alongside benefits like free meals during shifts. Their emphasis on team culture and clear advancement routes distinguishes their approach from competitors, fostering growth within the company.
They ensure every interaction is friendly and efficient, oversee food quality and safety, and address guest feedback promptly. Managing crew performance during service times helps maintain Five Guys' reputation for excellent customer experiences throughout each shift.
Shift managers at Five Guys in Alden typically start at $19 per hour, supplemented by shared tips and bonus opportunities. This package aligns with local market rates, offering a competitive income for leadership roles within the fast-food restaurant sector.
While formal certifications aren't always mandatory, food safety and workplace safety training are highly valued in Alden. Employers also appreciate candidates who have completed leadership or hospitality courses, which can enhance managerial effectiveness and compliance.
Five Guys provides a vibrant and supportive team atmosphere, competitive pay with bonuses, and benefits like healthcare and 401(k), which many local shift roles might lack. The brand’s growth also offers clear advancement, making it attractive for career-minded applicants.