NexlintoShift Manager
Company : Five Guys
Location : Douglasville, GA, 30154
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Douglasville's restaurant scene is growing, creating steady demand for skilled shift managers. Candidates with leadership experience and customer service skills tend to stand out. Local competition is moderate, so highlighting team management abilities and flexibility can improve your chances in this area.
While no mandatory certifications exist, food safety training like ServSafe is highly valued in Douglasville. Possessing such credentials can boost your credibility as a shift manager and align with regional health standards, enhancing job prospects at fast-casual chains like Five Guys.
A shift leader thrives by coordinating teams efficiently, maintaining operational flow, and handling customer issues swiftly. Unlike entry-level positions, this role demands proactive decision-making and the ability to inspire crew members during high-pressure shifts to uphold service quality.
Experienced shift managers often transition from managing day-to-day operations to strategizing staff development and optimizing workflows. Progressive responsibility includes coaching team members, analyzing shift performance metrics, and contributing to overall restaurant success.
A shift role centers on overseeing a specific work period, ensuring adequate staffing, quality control, and customer satisfaction. Unlike general crew jobs, it involves leadership duties such as task delegation, staff training, and managing operational challenges on the spot.
Five Guys emphasizes a team-focused environment with added perks like shared tips and secret shopper bonuses. Their shift managers carry responsibilities not just for operations but also for fostering positive energy and upholding the brand's high-quality standards.
Five Guys offers clear advancement pathways including leadership development and potential transition into higher management. Coupled with competitive pay and benefits, this makes it an attractive spot for shift managers aiming to build long-term careers locally.
Starting pay for a shift manager at Five Guys in Douglasville is approximately $19.00 per hour, supplemented by shared tips and bonus incentives. This competitive compensation reflects the leadership responsibilities and customer service standards expected.
Shift managers ensure seamless handovers by briefing incoming teams on pending tasks, performance updates, and any customer feedback. This proactive communication minimizes disruptions and sustains the brand’s reputation for fast, friendly service.
Effective motivation involves recognizing individual efforts, providing constructive feedback, and fostering a positive work atmosphere. Five Guys shift managers often leverage team incentives and clear communication to sustain energy and focus during peak periods.