NexlintoShift Manager
Company : Five Guys
Location : Harrisburg, NC, 28075
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys in Harrisburg proactively reassign crew roles and prioritize critical stations when staffing dips unexpectedly. Their leadership ensures smooth operations by quickly adapting schedules or calling in trained backups to maintain service speed and uphold food quality standards.
Exceptional shift managers combine strong communication, quick decision-making, and empathy. At Five Guys, being able to motivate crew members, manage high-pressure situations, and maintain a positive atmosphere directly impacts guest satisfaction and team productivity.
Starting as a shift manager at Five Guys in North Carolina opens pathways into higher leadership roles such as Assistant Manager or Store Manager. The company's focus on internal promotion and skill development means motivated individuals can advance by honing operational and people management skills.
In Harrisburg, shift managers at Five Guys earn a starting wage around $19.00/hour, which is competitive compared to other fast-food managerial jobs in the area. Coupled with tip sharing and performance bonuses, this package aligns well with the local market for hospitality leadership roles.
Harrisburg’s community values friendly, close-knit service, so managers must balance efficiency with building rapport among staff and guests. Navigating local expectations while maintaining Five Guys' quality standards requires cultural awareness and adaptable leadership styles.
Demand for shift managers at Five Guys in Harrisburg remains steady due to the brand's growth. Hiring can be competitive as candidates with prior leadership experience and strong customer service skills are preferred, reflecting the area's focus on quality team management.
Primary responsibilities include supervising crew performance, ensuring all stations are staffed, maintaining food safety, and delivering excellent guest service. The role also involves training new employees and managing shift opening or closing procedures.
Five Guys provides shift managers with detailed protocols and ongoing training to uphold safety and quality. Managers oversee daily compliance, conduct spot checks, and coach staff to meet rigorous company and health regulations.
Five Guys emphasizes a team-driven, positive work environment with perks like free meals and tip sharing. Shift managers enjoy flexible scheduling and clear advancement paths, distinguishing the role from similar positions at Burger King or McDonald’s.
Harrisburg’s traffic patterns and limited public transit mean shift managers often rely on personal vehicles. Planning for peak-hour traffic and parking availability near the store is advisable to ensure punctual shift starts.