General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a Five Guys in Brentwood means juggling high energy and swift decision-making amid constant team communication. The General Manager must prioritize real-time problem-solving and crew coordination to maintain the brand’s dynamic kitchen atmosphere while ensuring customer satisfaction.
Five Guys General Managers are uniquely cross-trained in all restaurant functions, fostering a versatile leadership style. Unlike some managerial roles, they actively engage in both front and back-of-house operations, blending hands-on teamwork with strategic oversight to sustain a people-first culture.
Inspirational leadership stands out, focusing on motivating diverse crews and maintaining high morale. Adaptability and stamina are equally critical, as managing rotating shifts and high-volume operations requires resilience and strong communication skills to cultivate a cohesive team.
While a ServSafe certification is advantageous, proven leadership in customer-facing food service roles carries more weight locally. Experience that demonstrates managing inventory, cost control, and team coaching can significantly boost a candidate's appeal in Brentwood’s competitive restaurant market.
Brentwood's growing dining scene intensifies demand for skilled General Managers, yet opportunities at recognized brands like Five Guys remain robust. Candidates with strong leadership and operational experience often find swift recruitment, reflecting high turnover and ongoing expansion in the area.
General Managers in Brentwood typically earn between $50,000 and $65,000 annually, including performance bonuses. Five Guys enhances this with quarterly incentives tied to restaurant results, creating a rewarding pay structure aligned with operational success and leadership impact.
At Five Guys, General Managers actively oversee shift scheduling and crew assignments, ensuring seamless operations during both opening and closing hours. This hands-on approach balances strategic leadership with daily workforce management to uphold service quality and team efficiency.
Five Guys offers clear pathways from General Manager to area or regional leadership roles. Advancement is fueled by demonstrated operational excellence, team development skills, and the ability to scale success across multiple locations, highlighting a fast track for career-oriented managers.
Five Guys fosters a vibrant culture where music, open communication, and mutual respect thrive. General Managers benefit from a collaborative environment that encourages humility and team-first leadership, essential for sustaining motivation and delivering exceptional guest experiences.
Brentwood’s mix of suburban growth and a tight-knit community demands personalized customer engagement and adaptive staffing strategies. Unlike larger metro areas, managers here balance fast-paced service with neighborhood familiarity, tailoring operations to local preferences and competitive pressures.