NexlintoShift Manager
Company : Five Guys
Location : East Granby, CT, 06026
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
East Granby’s retail and restaurant sectors are moderately competitive for shift managers, with a steady demand driven by local dining establishments. Candidates with leadership experience and strong communication skills tend to stand out due to the region's emphasis on quality service and efficient shift operations.
Given East Granby’s suburban setting, most shift managers commute by car. Traffic congestion is generally light, but early morning or late evening shifts might require planning around limited public transit options, making personal transportation the preferred choice for reliable punctuality.
Mastering team leadership under pressure, effective multitasking, and maintaining high food safety standards are essential. Equally important is fostering a positive team environment, which drives both customer satisfaction and smooth shift transitions in dynamic restaurant atmospheres.
Yes, Five Guys emphasizes internal growth, so excelling in shift leadership can lead to opportunities such as assistant manager or store manager positions. Demonstrating operational expertise and strong team coaching skills often accelerates career progression within the company.
Five Guys places a unique focus on shared tips and secret shopper bonuses, rewarding team performance directly. Additionally, the culture promotes energetic collaboration and hands-on leadership, providing shift managers with both responsibility and recognition uncommon in many fast-food chains.
The company offers adaptable scheduling options, catering to the diverse needs of shift managers. This flexibility, combined with full-time availability after training, helps managers effectively manage personal commitments alongside demanding shift hours in the East Granby area.
Starting wages for shift managers at Five Guys in East Granby typically begin around $19.00 per hour, supplemented by shared tips and performance bonuses. This compensation package aligns with regional fast-food managerial pay scales, offering competitive earnings for entry-level leadership.
While not strictly required, having 1-2 years of leadership experience in restaurant or retail environments significantly enhances a candidate’s prospects. Such experience equips applicants with the interpersonal and operational skills crucial for managing fast-paced shifts successfully.
Shift managers act as frontline leaders ensuring that guests receive prompt, friendly service. They oversee team performance, address customer feedback professionally, and maintain quality standards, directly impacting the brand’s reputation for excellent dining experiences.
Five Guys offers competitive hourly wages with shared tip opportunities and a strong team-focused culture, contrasting with McDonald's structured corporate environment. Both provide career growth, but Five Guys tends to emphasize flexible scheduling and bonus incentives linked directly to customer service quality.