NexlintoShift Lead
Company : Five Guys
Location : Coppell, TX, 75099
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Coppell, the Shift Lead energizes the team by setting the pace and fostering collaboration, crucial during peak hours. This hands-on leadership style boosts morale, ensuring smooth operations and positive customer experiences, which aligns with local expectations for fast, friendly service.
Successful Shift Leads in Coppell demonstrate strong communication, adaptability to fast-paced settings, and the ability to motivate diverse crews. These traits help maintain high food quality and service standards, matching Five Guys’ emphasis on teamwork and operational excellence.
Starting as a Shift Lead at Five Guys Coppell opens doors to advanced management roles. The company supports growth through mentorship and performance reviews, so motivated leaders can climb toward store management or regional positions in a competitive Dallas-Fort Worth market.
Shift Leads at Five Guys Coppell earn a competitive base of $19.00/hour plus tips and bonuses, which aligns well with salaries in the DFW area. Considering local living costs, this compensation is attractive against similar fast-food leadership roles in Dallas and surrounding suburbs.
Managing a shift in Coppell demands juggling high customer volume while ensuring food safety and team coordination. The fast-paced environment requires quick problem-solving for guest issues and maintaining store readiness, reflecting the region’s expectation for efficient and friendly service.
Coppell’s diverse and family-oriented community expects Shift Leads to balance speed with personalized guest interactions. Unlike some urban Texas spots, here leadership involves cultivating a welcoming atmosphere alongside operational efficiency to meet local customer service standards.
Shift Leads in restaurant settings like Five Guys focus primarily on food quality, guest service, and team coaching in dynamic environments, contrasting with retail leads who prioritize sales floor management or production leads who oversee manufacturing processes. Each requires tailored leadership skills.
Shift Leads uniquely blend hands-on operational control with mentoring duties, managing shift logistics, food safety, and guest feedback. Unlike general supervisors, they directly influence team morale and workflow, crucial for maintaining Five Guys’ brand standards during each shift.
Five Guys offers Shift Leads in Coppell real-time feedback, mentorship, and a clear path to management promotions. This supportive environment encourages leaders to enhance operational expertise and customer service skills, preparing them for long-term restaurant management careers.
Besides a competitive hourly wage plus tips, Five Guys Coppell provides free meals, bonuses, and a team-centric culture. This combination creates an engaging workplace where Shift Leads can thrive professionally while enjoying tangible perks uncommon in many fast-food leadership jobs.