Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Livingston's job market for shift managers is moderately competitive due to its suburban location near New York City. Candidates with restaurant leadership experience and strong communication skills typically stand out, especially in fast-paced environments like Five Guys where team coordination is key.
While formal certifications aren't mandatory, food safety and responsible alcohol service credentials can enhance a shift manager's profile in Livingston. Employers often value candidates with proven knowledge of health regulations to uphold quality and safety standards.
Managing shifts at Five Guys in Livingston requires juggling high customer expectations and quick service during peak hours. Shift managers must efficiently coordinate staff while maintaining a positive atmosphere, ensuring every guest leaves satisfied amid a busy suburban setting.
Taking on a shift manager role builds leadership, operational, and customer service skills essential for advancing to assistant manager or general manager positions. This role offers hands-on experience in team management that is highly transferable across hospitality sectors.
Five Guys offers flexible scheduling options and full-time hours after training, helping shift managers in Livingston maintain work-life balance. The company’s supportive team culture and bonus incentives also contribute to a motivating and manageable work environment.
A shift manager at Five Guys benefits from a competitive starting wage plus shared tips and bonuses, alongside perks like free meals. The emphasis on quality food, customer experience, and a positive workplace culture sets it apart in the fast-food industry.
Starting at $19 per hour, the compensation aligns well with Livingston's suburban cost of living, especially when factoring in shared tips and bonuses. This pay scale is competitive compared to similar managerial roles in the New Jersey restaurant sector.
Effective communication, decisiveness under pressure, and the ability to motivate diverse teams are crucial. A successful Five Guys shift manager leads by example, ensuring high food quality and exceptional guest service while fostering a positive work environment.
Some believe shift managers only oversee staff, but they also handle training, customer interactions, safety compliance, and operational tasks like opening or closing the store. This multifaceted role requires adaptability and hands-on leadership throughout each shift.
Daily duties include assigning crew roles, monitoring food prep quality, addressing guest feedback, and ensuring safety protocols. Shift managers also track team performance, provide coaching, and manage shift openings or closings with operational precision.