NexlintoShift Lead
Company : Five Guys
Location : Frisco, TX, 75034
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Frisco’s growing population fuels a steady demand for shift lead positions in fast food, including at Five Guys. Competition remains moderate, with employers valuing candidates who combine leadership experience and a positive attitude, making local networking and proven management skills key differentiators.
Candidates with food safety certifications like ServSafe and strong interpersonal skills stand out in Frisco’s hospitality sector. Additionally, familiarity with POS systems and team coaching techniques enhances a shift lead’s ability to maintain high standards and efficient operations in busy environments.
Shift leads coordinate shift logistics, uphold food quality, and swiftly address guest issues while fostering a positive atmosphere. They also track performance metrics and ensure cleanliness, making them pivotal in balancing customer satisfaction with operational efficiency.
Unlike general managers, shift leaders focus on real-time shift supervision, directly mentoring staff and maintaining service flow. They act as frontline problem solvers, bridging daily operations and strategic goals with hands-on leadership at the crew level.
A shift lead role often serves as a stepping stone toward restaurant management, opening doors to positions like assistant manager or general manager. Developing skills in team leadership, operations, and customer service lays a strong foundation for upward mobility.
Five Guys offers shift leads in Frisco competitive base pay starting at $19/hour, weekly secret shopper bonuses, and complimentary meals. The company culture emphasizes mentorship and growth, providing a supportive environment tailored for aspiring restaurant leaders.
At Five Guys, shift leads maintain pace-setting energy by actively coaching their team and managing shift flow. They prioritize clear communication and positivity, which helps uphold food quality and guest satisfaction even during peak times.
Shift leads at Five Guys in Frisco typically start at $19 per hour, with additional earnings from tips and bonuses. This competitive rate reflects the leadership responsibilities and the fast-paced nature of restaurant operations in the area.
Working third shift often means managing a smaller team and addressing different operational issues such as inventory checks and closing procedures. Shift leads must adapt leadership styles to maintain motivation and ensure smooth handoffs for the next day.
Five Guys in Frisco regularly hires shift leads due to steady turnover and growth. The recruitment process tends to be swift, often involving a brief interview and prompt decisions to fill roles, reflecting the brand’s focus on maintaining effective shift leadership.