NexlintoShift Lead
Company : Five Guys
Location : Chesterton, IN, 46304
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Chesterton, the Shift Lead position serves as a stepping stone for aspiring managers. It offers hands-on leadership opportunities, mentorship, and exposure to daily operations, enabling employees to gain crucial experience and progress toward long-term management roles in a fast-paced food service environment.
Five Guys values Shift Leads who demonstrate strong communication, dependability, and the ability to motivate a diverse team. Candidates should exhibit initiative, adaptability, and a commitment to maintaining high standards in customer service and operational excellence tailored to the local Chesterton culture.
Shift Leads handle crew management, oversee food quality, maintain cleanliness, and resolve guest concerns promptly. In Chesterton, they also ensure smooth opening and closing procedures while fostering a positive team atmosphere that aligns with Five Guys’ commitment to excellent service and operational efficiency.
Chesterton’s food service sector shows moderate competition for Shift Lead roles, especially at popular chains like Five Guys. Local demand is steady, but candidates with proven leadership skills and relevant experience tend to stand out, reflecting the area’s balanced job market for restaurant supervisory positions.
Shift Leads at Five Guys in Chesterton start at approximately $19.00 per hour, with additional income from tips and bonuses like secret shopper rewards. This compensation package aligns well with regional standards, offering a competitive wage combined with performance incentives.
In Chesterton, Shift Leads enjoy perks such as free meals during shifts, a team-oriented culture, and eligibility for comprehensive benefits including medical and 401(k). The supportive local work environment enhances employee satisfaction beyond standard offerings, highlighting Five Guys’ regional commitment.
Critical skills include effective team leadership, multitasking under pressure, and proactive problem-solving. For Five Guys Shift Leads, expertise in maintaining food safety standards and delivering excellent customer service is vital to thrive and maintain operational flow during busy shifts.
Five Guys emphasizes local customer service excellence by encouraging Shift Leads to promptly handle guest concerns and maintain cleanliness standards. This localized approach ensures the restaurant meets Chesterton’s community values, fostering loyalty through attentive leadership and quality control.
Five Guys combines a fast-paced environment with a strong team culture, offering Shift Leads hands-on operational control and direct impact on service quality. Unlike some retail leads, this role focuses heavily on food preparation standards, customer interaction, and shift-specific performance bonuses.
This role provides a blend of competitive pay, career advancement, and a supportive culture, ideal for individuals eager to build management skills. The Chesterton Five Guys location fosters growth through real-time feedback and mentorship, making it a prime spot for aspiring restaurant leaders.