Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Tucker's growing restaurant scene means a steady demand for shift managers, especially at popular chains like Five Guys. Competition is moderate, with employers valuing leadership experience and customer service skills. Job seekers with prior shift supervision roles often find quicker placement in this area.
Shift Managers in Tucker typically earn around $19 per hour, aligning well with the region's cost of living. This is competitive compared to nearby areas, where wages can fluctuate slightly based on restaurant size and local demand. Benefits like tips and bonuses also impact total compensation.
Candidates who thrive as Shift Managers usually bring 1-2 years of leadership experience in fast-paced environments, strong communication, and a proactive attitude. Demonstrated ability to manage teams effectively and maintain high food safety standards is crucial for success in this role.
Success hinges on multitasking leadership duties, coordinating crew members, and ensuring quality customer experiences. Effective communication, quick problem-solving, and an eye for operational details help Shift Managers maintain smooth shifts and uphold brand standards.
Many Shift Managers advance to roles like Assistant Manager or General Manager, expanding responsibilities beyond single shifts to broader operational oversight. Others leverage their leadership experience for opportunities in restaurant management or corporate hospitality roles.
Five Guys fosters a positive, team-oriented environment with flexible scheduling and opportunities for bonuses. Shift Managers receive ongoing training and clear advancement pathways, helping them develop leadership skills while contributing to a vibrant work culture.
Beyond competitive wages, Five Guys provides free meals during shifts, secret shopper bonuses, and comprehensive benefits like medical and 401(k) plans. This combination makes it an attractive employer for those seeking both financial rewards and a supportive workplace.
Shift Managers participate in Five Guys’ tip-sharing program, supplementing their hourly wage. Tips are distributed based on shift performance and customer feedback, rewarding managers who maintain high service standards and effectively lead their teams.
While Five Guys offers shifts throughout the day, night and 3rd shift manager positions are less frequent but available to meet operational needs. These roles suit candidates comfortable with late hours and managing smaller overnight teams.
Shift Managers picking up additional shifts can anticipate leading a full team, ensuring quality control, and handling customer interactions independently. Flexibility and readiness to adapt to varying crew dynamics are essential for managing these shifts effectively.