NexlintoShift Lead
Company : Five Guys
Location : Winfield, IL, 60190
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading shifts at Five Guys in Winfield means balancing fast-paced restaurant operations with team motivation. You'll guide crew members, ensure quality food standards, and manage guest experience, all while adapting to local customer preferences and maintaining high energy levels throughout your shift.
Strong communication and quick decision-making stand out when managing a diverse team in Illinois. Coupled with a solid grasp of food safety and customer service excellence, these skills help a shift lead maintain smooth operations and foster a positive work atmosphere amid high customer traffic.
Opting for a shift lead role provides hands-on leadership experience and fast-track growth opportunities. Compared to entry-level positions, it offers greater responsibility, mentorship chances, and a direct influence on team performance and customer satisfaction in the local restaurant scene.
Five Guys offers shift leads in Winfield mentorship, real-time feedback, and access to promotions within the company. The supportive culture and structured performance reviews encourage growth, helping leaders develop management skills and advance to higher roles in the restaurant industry.
Winfield's restaurant sector shows steady demand for experienced shift leads, especially with popular chains like Five Guys expanding. Candidates with prior leadership experience and strong interpersonal skills tend to stand out, as local competition favors those who can quickly adapt and maintain high service standards.
Winfield offers a community-oriented work culture with a moderate commute range, making shifts manageable. However, seasonal customer flow fluctuations require shift leads to stay flexible. Local wage standards and cost of living also influence compensation expectations and job satisfaction.
Shift leads at Five Guys in Winfield typically earn a competitive base rate starting around $19 per hour, supplemented by tips and weekly secret shopper bonuses. This combined compensation reflects the role’s responsibility level while aligning with Illinois’ market standards for restaurant leadership.
Unlike generic retail leads, Five Guys shift leaders focus heavily on food safety, team coaching, and guest interaction in a fast-food environment. This role demands hands-on involvement in daily operations and a proactive approach to maintaining both product quality and customer satisfaction.
Shift leads manage crew assignments, enforce standards, and handle guest issues directly, unlike general shift roles that primarily follow set routines. They’re responsible for opening/closing procedures and tracking shift metrics, requiring leadership beyond routine operational duties.
Five Guys promotes a team-oriented, upbeat environment in Winfield, encouraging shift leads to build camaraderie and maintain morale. This supportive atmosphere enhances collaboration, making the daily management of shifts more engaging and fostering long-term employee retention.