NexlintoShift Lead
Company : Five Guys
Location : Irving, TX, 75037
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Irving, TX
Popular Searches for Shift Lead
Frequently Asked Questions
Strong communication, adaptability, and the ability to motivate diverse teams stand out as critical traits. Given Irving's fast-paced food service scene, a shift lead thrives by balancing operational oversight with hands-on coaching, ensuring smooth workflows and excellent guest experiences.
Five Guys emphasizes real-time feedback and team mentorship, fostering a supportive culture. Unlike some chains, shift leads here engage directly with daily operations and receive bonuses like secret shopper rewards, which uniquely incentivize maintaining high standards in Irving’s competitive market.
A shift lead begins by coordinating team schedules and setting clear goals. During shifts, they oversee food quality, enforce safety protocols, and handle customer issues promptly, balancing efficiency with a positive work environment that meets Five Guys’ standards.
Food safety certifications like ServSafe are highly valued in Irving’s restaurant industry, boosting credibility and compliance. Additional leadership or hospitality courses can enhance promotion chances within Five Guys, aligning with their emphasis on growth and accountability.
Irving’s thriving food service sector means moderate competition for shift lead roles. Candidates with prior leadership experience and strong customer service skills tend to stand out, especially within well-known chains like Five Guys that prioritize team-oriented culture.
By actively coaching crew members and setting a positive tone, a shift lead shapes team productivity and morale. Their role in enforcing cleanliness, food quality, and swift issue resolution directly impacts customer experiences and Five Guys’ reputation.
Shift leads at Five Guys in Irving start competitively at $19.00 per hour. Beyond base pay, they can earn tips, bonuses like secret shopper incentives, and enjoy free meals during shifts, collectively enhancing their overall compensation.
Yes, Five Guys encourages growth through mentorship and performance reviews. Shift leads demonstrating initiative and leadership can progress into management positions, making this role a solid stepping stone within the company’s operational hierarchy.
At Five Guys, shift leads combine operational oversight with hands-on coaching and direct guest interaction. This blend requires balancing crew management with maintaining high-quality food standards, setting it apart from roles focused solely on production or custodial tasks.
Five Guys fosters an environment where shift leads receive real-time feedback, which they use to adjust operations and motivate team members. This continuous feedback loop supports a dynamic, responsive workplace culture tailored to local customer expectations.