NexlintoGeneral Manager
Company : Five Guys
Location : Lancaster, TX, 75146
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Leadership at Five Guys Lancaster blends high-energy team coordination with a unique open-kitchen vibe, requiring managers to balance fast-paced operations with a people-first culture. This contrasts with typical general manager roles by emphasizing both frontline collaboration and a lively customer experience.
Five Guys prioritizes inspiring motivation, adaptability to shifting roles, and vocal team communication. Managers in Texas must handle physical demands while fostering a supportive environment, making emotional intelligence and stamina key leadership traits for success.
Many believe restaurant general managers only handle administrative tasks, but roles like Five Guys’ require hands-on leadership, from managing inventory to live crew coaching, blending operational expertise with active team engagement throughout shifts.
Experienced managers often progress into regional management or corporate leadership roles within expanding brands. Five Guys’ growth-centric culture in Lancaster supports upward mobility through leadership development and performance-based bonuses.
Lancaster’s fast-food management market shows moderate competition, driven by strong local demand for experienced leaders who can handle dynamic restaurant atmospheres. Candidates with proven leadership and food service backgrounds typically find favorable opportunities.
General Managers in Lancaster, TX, at fast-casual chains like Five Guys generally earn between $55,000 and $70,000 annually, factoring in base pay plus quarterly bonuses tied to restaurant performance, aligning with regional market compensation trends.
The position promotes cross-training across all restaurant roles, fostering a collaborative environment where managers support crew development. Ongoing leadership training and career advancement opportunities are integral to Five Guys’ team-first culture in Lancaster.
Opening shifts focus on prepping the restaurant and energizing the crew for the day, while closing shifts emphasize smooth operations and inventory control. Both require real-time problem-solving and team motivation to maintain Five Guys’ high service standards.
Five Guys equips managers with clear performance goals, financial oversight tools, and a culture encouraging open communication. This support enables managers in Lancaster to optimize inventory, reduce costs, and elevate customer experiences effectively.
Managers must navigate a fast-paced, physically demanding environment while adapting to a rotating crew and fluctuating shift schedules. Lancaster’s local labor market nuances also require strong recruitment and retention strategies to build cohesive teams.