NexlintoShift Manager
Company : Five Guys
Location : Snellville, GA, 30078
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Night shift managers at Five Guys in Snellville often handle a smaller crew but must maintain the same high standards of food quality and customer service. The pace can be different, requiring adaptable leadership skills to manage overnight operations smoothly and ensure safety protocols are strictly followed.
Five Guys values shift managers who demonstrate clear communication, hands-on problem-solving, and the ability to motivate teams during busy hours. Being dependable, proactive in coaching crew members, and upholding food safety standards are key traits that support both operational success and career advancement.
A frequent misunderstanding is that shift managers only supervise without direct involvement. In reality, they actively participate in food prep, customer interactions, and training, balancing leadership with hands-on tasks to maintain a smooth workflow and positive guest experiences.
Starting wages for Five Guys shift managers in Snellville begin at $19.00/hour, supplemented by shared tips and bonus opportunities such as secret shopper rewards. This compensation package reflects local market rates for restaurant leadership positions.
Snellville's growing restaurant scene has increased demand for shift managers, but competition remains moderate due to multiple establishments seeking skilled leaders. Candidates with prior leadership experience and strong customer service skills tend to stand out in this market.
Five Guys offers a more team-oriented culture with flexible scheduling and benefits like free meals and bonuses, setting it apart from other fast food chains. Shift managers here often experience a stronger focus on career growth and employee development in the Snellville area.
Shift managers regularly juggle managing crew assignments, ensuring food safety compliance, and resolving customer concerns in real-time. Balancing rapid service with quality and maintaining team morale during peak hours requires quick decision-making and effective communication.
Emphasizing leadership experience in busy food or retail settings, strong interpersonal communication, and a passion for quality customer service will boost your application. Highlighting adaptability in fast-paced environments and a willingness to mentor team members also appeals to Five Guys recruiters.
Yes, Five Guys encourages shift managers to grow into higher leadership roles. Their clear advancement pathways include store management training and ongoing development programs, making it an excellent place to build a long-term career in restaurant operations.