NexlintoShift Lead
Company : Five Guys
Location : Bessemer, AL, 35023
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Bessemer’s fast-paced environment, a Five Guys Shift Lead energizes the crew by managing workflow and resolving issues swiftly, creating a positive atmosphere that keeps productivity high even during peak times. This leadership directly impacts customer satisfaction and team morale.
Bessemer’s local market demands a Shift Lead to adapt to specific customer preferences and staffing patterns, balancing operational efficiency with community expectations. Understanding regional work culture and peak hours helps tailor leadership strategies effectively.
Beyond managing tasks, a Shift Lead demonstrates strong communication, motivation abilities, and problem-solving under pressure. Unlike a line lead, they oversee entire shifts, prioritize team development, and ensure compliance with safety and quality standards consistently.
Yes, the Shift Lead position often serves as the gateway to management roles, offering hands-on leadership experience. Excelling here can lead to assistant manager and store manager opportunities, especially with companies like Five Guys that emphasize internal growth.
Shift Leads coordinate crew assignments, oversee food prep quality, handle customer feedback, and maintain cleanliness. They act as the operational backbone during their shifts, ensuring smooth service flow and adherence to company policies.
Five Guys fosters a collaborative and upbeat environment where Shift Leads engage with team members through mentorship and real-time feedback. This supportive culture encourages growth and maintains high service standards, making leadership roles rewarding and dynamic.
Starting pay is competitive at $19.00/hour, supplemented by tips and shift-based secret shopper bonuses. Five Guys also offers free meals during shifts and comprehensive benefits like medical and 401(k), making the overall package attractive for local standards.
Bessemer’s growing food service market creates steady openings for Shift Leads. This demand means candidates with leadership skills and local familiarity can find opportunities faster, but should also be ready to demonstrate adaptability and team management prowess.
Local traffic patterns and public transit options in Bessemer may influence shift preferences, with many candidates favoring positions that align with manageable travel times. Proximity to the store and flexible scheduling often enhance job satisfaction for Shift Leads.