NexlintoShift Manager
Company : Five Guys
Location : Kouts, IN, 46347
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Kouts, IN offers a moderately competitive landscape for shift manager roles in fast-food chains like Five Guys. Local demand is rising due to expanding food service options, but leadership openings remain selective, emphasizing candidates with proven team supervision and operational skills.
Navigating fast-paced customer influx, balancing crew assignments, and maintaining food safety are key challenges. A Five Guys shift manager must also foster team morale while ensuring swift service, requiring adaptability and clear communication skills under pressure.
At $19.00/hour plus tip-sharing and bonuses, Five Guys offers competitive wages for Kouts, slightly higher than some neighboring areas. This reflects local cost of living and attempts to attract capable leaders in the restaurant sector.
While formal certifications aren't mandatory, local employers value food safety and leadership training credentials. Completing ServSafe or similar courses enhances a candidate’s profile, aligning with regional health regulations and quality standards expected in Indiana eateries.
Exceptional interpersonal communication, quick decision-making, and the ability to motivate a diverse team stand out. Effective shift leaders also excel in conflict resolution and consistently uphold safety protocols, ensuring smooth operations and satisfied customers.
Shift managers often move into assistant manager or general manager roles, leveraging operational expertise and leadership experience. Opportunities may extend to regional management or corporate positions, especially when combined with ongoing professional development.
Five Guys emphasizes team energy and quality focus, with perks like shared tips and meal benefits that foster camaraderie. Leadership here involves balancing rapid service demands with maintaining premium food standards, creating a unique managerial environment.
Five Guys equips shift managers with clear operational guidelines and encourages proactive coaching to sustain performance. Flexible scheduling and bonus incentives motivate managers to lead teams effectively during peak hours without compromising customer satisfaction.
Daily tasks include delegating crew duties, overseeing food prep standards, handling guest feedback, and ensuring safety compliance. Shift managers also open or close the store and monitor team performance, creating a dynamic leadership role tailored to local pace.
Managers take ownership by actively listening, empathizing, and resolving issues swiftly on-site. This hands-on approach ensures guests leave with positive impressions, reinforcing Five Guys’ commitment to excellent customer service in every shift.