General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Thriving as a General Manager at a busy restaurant like Five Guys hinges on inspiring your team, maintaining high energy throughout shifts, and adapting quickly to changing crew dynamics. Strong communication and fostering a collaborative environment are essential to keep operations seamless and staff motivated.
Unlike retail or healthcare, managing at Five Guys demands hands-on involvement with both kitchen operations and customer engagement amid a lively, music-filled atmosphere. It requires stamina for fast-paced physical tasks and real-time team coordination, focusing heavily on food quality and guest experience.
Starting as a General Manager at a growing brand like Five Guys in Mansfield, TX, you can advance into regional management or corporate leadership within food service. The region's expanding hospitality market offers opportunities to develop skills in multi-unit oversight and operational strategy.
Mansfield's vibrant food scene and population growth fuel steady demand for experienced General Managers. Employers prioritize candidates who combine leadership with hands-on operational skills to maintain quality and service standards amid rising local competition.
General Managers at Five Guys in Mansfield typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses tied to restaurant performance. This aligns with regional compensation trends for managerial roles in fast-casual dining establishments.
While ServSafe certification is a plus, Five Guys emphasizes ongoing leadership development and cross-training to empower General Managers. Mansfield managers benefit from hands-on coaching and access to company-led programs that enhance operational and people-management skills.
At Five Guys Mansfield, General Managers lead by example, fostering humility and teamwork while orchestrating smooth shift transitions. They balance motivating staff with vigilant oversight of inventory and customer service, ensuring both morale and business metrics stay strong.
Peak times in Mansfield challenge General Managers to coordinate a rotating crew efficiently, maintain high energy, and solve customer issues swiftly. The open kitchen concept requires constant vocal communication, blending fast food production with a fun, engaging atmosphere.
Five Guys’ people-first culture in Mansfield shapes a General Manager’s role to be highly interactive, encouraging managers to connect with crew through music and shared enthusiasm. This vibrant environment demands leaders who can maintain positivity while driving operational excellence.
Mansfield’s manageable traffic and accessible location help General Managers balance shifts between mornings and evenings. The role’s physical demands mean prioritizing stamina and recovery, but the supportive team culture helps foster a sustainable work-life rhythm.