Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Roselle's restaurant sector shows steady demand for shift managers, especially in fast-casual spots like Five Guys. Employers seek candidates with leadership experience and flexibility. Hiring often spikes during school breaks and holidays, so applying during these windows can improve chances in this moderately competitive market.
While no mandatory certifications exist for shift managers in Roselle, food safety knowledge such as ServSafe certification is highly valued. Local health department regulations require adherence to strict hygiene and safety standards, which shift managers must enforce to maintain compliance and ensure guest safety.
Shift Managers excel by balancing team supervision with hands-on problem-solving during shifts. Unlike general managers, they focus on operational tempo, staff coordination, and immediate guest satisfaction, requiring strong communication skills, quick decision-making, and a proactive leadership style tailored to fast-paced environments.
Serving as a Shift Manager builds critical leadership and operational experience that paves the way for roles like Assistant Manager or Store Manager. Demonstrating success in managing shifts and developing crew skills signals readiness for broader responsibilities and can accelerate advancement in brands like Five Guys.
Shift managers juggle fast service demands, staff scheduling conflicts, and maintaining food quality under pressure. They must swiftly resolve guest complaints and motivate the team while ensuring compliance with safety standards, demanding adaptability and strong interpersonal skills to keep operations running smoothly.
At Five Guys, Shift Managers are expected to embody the brand's energetic and team-focused atmosphere. This means fostering a positive work environment, supporting crew development, and upholding high-quality customer service, aligning daily duties with Five Guys' commitment to excellence and employee growth.
Besides a competitive starting wage of $19/hour plus tips and bonuses, Five Guys provides perks like free meals during shifts and a secret shopper bonus program. These incentives, combined with flexible scheduling and comprehensive benefits, make their shift manager roles attractive in the local market.
Shift Managers at Five Guys in Roselle typically start at $19 per hour, supplemented by shared tips and bonuses. This wage aligns well with regional fast-food management salaries, reflecting the company's emphasis on rewarding leadership and customer service excellence.
Using terms such as 'restaurant shift manager jobs Roselle,' 'shift manager positions near me,' and 'opening shift jobs Roselle' will help uncover relevant listings. Including brand-specific keywords like 'Five Guys shift manager' can also pinpoint company-specific opportunities.
Opening shifts demand strong organizational skills from Shift Managers to prepare the store for the day, manage initial crew briefings, and ensure food prep aligns with safety standards. This shift sets the tone for the day, requiring leaders to be proactive and detail-oriented right from the start.