NexlintoFront Desk Associate
Company : Crunch Fitness
Location : Clermont, FL, 34712
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Job Overview:
The Front Desk Associate is the first point of contact for members and guests, responsible for creating a welcoming and professional environment. This role supports daily front desk operations, assists with membership services, and ensures a positive experience for everyone entering the facility. Strong communication skills, organization, and a service-oriented attitude are essential in this fast-paced role.
Key Responsibilities:
- Greet members and guests in a friendly and professional manner
- Manage check-ins, registrations, and membership inquiries
- Answer phone calls and respond to questions about services and policies
- Process payments, update member accounts, and maintain accurate records
- Assist in resolving customer concerns or escalate issues as needed
- Keep the front desk and lobby area clean and organized
- Promote facility programs, services, and events
- Provide administrative support to management as needed
Qualifications:
- Strong customer service and communication skills
- Friendly, outgoing, and professional demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and administrative skills
- Reliable and team-oriented
- Previous front desk, retail, or customer service experience preferred
Work Environment:
Fast-paced, customer-focused setting that requires standing for extended periods and frequent interaction with members and staff.
Compensation & Benefits:
- Competitive hourly pay
- Flexible scheduling
- Employee membership or service benefits
- Opportunities for advancement
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Frequently Asked Questions
Exceptional interpersonal communication, multitasking under pressure, and a proactive service mindset are crucial. In fast-paced gyms like Crunch Fitness, the ability to manage check-ins smoothly and resolve member queries promptly helps maintain a welcoming atmosphere.
Front Desk Associates in Clermont typically earn between $12 to $16 hourly depending on experience. The local market shows steady demand, especially in health and fitness sectors, offering chances for advancement into supervisory or administrative positions within facilities.
While not mandatory, certifications in customer service excellence or basic administrative skills can boost a candidate’s profile. Knowledge of local health and safety regulations also adds value, as gyms prioritize compliance and member wellbeing.
Daily tasks include greeting members, managing registrations, handling payments, and responding to inquiries about memberships or gym policies. Maintaining an organized front desk and promoting facility events are also key responsibilities.
Crunch Fitness emphasizes a vibrant, community-driven experience, so the Front Desk Associate role involves active member engagement beyond routine administrative duties, such as promoting fitness programs and fostering a friendly environment.
Yes, Crunch Fitness offers flexible scheduling that caters to varied availability, making it ideal for individuals balancing other commitments or preferring part-time shifts in Clermont’s fitness sector.
Typically, hourly wages range from $13 to $17 depending on experience and shift times. Crunch Fitness provides competitive pay aligned with local standards, plus benefits such as employee gym memberships.
Crunch Fitness frequently recruits Front Desk Associates to support member services. Candidates can apply online through the company’s career portal, with interviews focusing on customer service skills and teamwork.
Starting at the front desk opens doors to supervisory roles, membership sales, or administrative management within gyms. Developing strong organizational and communication skills can accelerate progression in fast-growing fitness centers.
Clermont’s moderate traffic and community layout often allow reasonable commute durations for front desk staff. Flexible shifts at places like Crunch Fitness help maintain a healthy work-life balance, especially for local residents.