Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Euless plays a pivotal role by coordinating crew assignments and energizing team members, ensuring smooth operations and a positive atmosphere. Their leadership directly impacts employee morale and guest satisfaction, especially during peak hours, by maintaining high standards in food quality and service.
Effective communication, quick decision-making, and motivational abilities are essential for a Shift Lead at Five Guys. Handling diverse teams and maintaining operational flow require adaptability and a proactive approach to problem-solving, fostering a productive, team-oriented culture.
This position offers hands-on experience leading daily operations, mentoring staff, and managing service quality. By mastering these responsibilities, a Shift gains crucial skills in leadership, customer relations, and operational oversight, laying a solid foundation for advancing into management within the hospitality sector.
While formal certifications aren’t mandatory, food safety training like ServSafe often enhances employability locally. Additionally, proven leadership experience and strong communication skills remain highly valued among Euless restaurants seeking dependable Shift Leads.
Euless presents moderate competition due to its vibrant food service industry. Candidates who showcase not only leadership experience but also a positive attitude and willingness to learn tend to attract hiring managers’ attention in this market.
Five Guys emphasizes a supportive and fun environment coupled with team collaboration. The culture promotes open communication and real-time mentorship, setting it apart from other chains that may have more rigid hierarchies or less focus on employee development.
Yes, Shift Leads at Five Guys earn a competitive base wage starting at $19/hour and can benefit from tips and weekly secret shopper bonuses. Additional perks include free meals during shifts and access to comprehensive benefits, enhancing the role’s overall compensation package.
Challenges include managing fast-paced service demands, ensuring food safety compliance, and resolving guest issues swiftly. Successful Shift Leads stay calm under pressure, lead by example to motivate their crew, and maintain organization to uphold the restaurant’s quality standards.
Five Guys Shift Leads focus heavily on food quality and team operations in a fast-paced environment, while Starbucks Shift Leads often emphasize customer experience and beverage expertise. Walgreens’ lead roles may lean more toward inventory and customer service management, highlighting different skill emphases.
This role blends hands-on food service leadership with opportunities for growth in a vibrant, team-focused culture. Unlike retail shift leads, Five Guys prioritizes food safety, quality control, and real-time operational coaching, creating a distinct set of responsibilities and rewards.