NexlintoShift Manager
Company : Five Guys
Location : Columbia, PA, 17512
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys Shift Managers in Columbia, PA take charge of team dynamics and quality control with a hands-on leadership style. Unlike some restaurants, the role emphasizes energetic guest interaction combined with rigorous safety standards, making it a unique blend of fast-paced management and customer service excellence.
Effective Shift Managers must combine clear communication, quick decision-making, and motivational skills. Being adaptable to rapid changes during peak hours and maintaining team morale under pressure distinguishes successful leaders in fast food environments like Five Guys.
During night shifts, Shift Managers coordinate late crews, ensure food safety compliance, and manage closing duties. They also handle any guest concerns that arise after hours, maintain inventory levels, and prepare the store for the next day’s operations, requiring a proactive and detail-oriented approach.
With a starting wage of $19.00 per hour plus tips and bonuses, Five Guys Shift Manager roles stand out as competitive in the Columbia area. This compensation reflects the leadership responsibilities and the fast-paced nature of the work, often exceeding local averages for comparable food service management jobs.
Yes, Five Guys offers perks like a secret shopper bonus program, free meals during shifts, and eligibility for medical and retirement benefits. These incentives, combined with flexible scheduling, make it an appealing workplace for those seeking both financial and personal growth.
Strong interpersonal skills, patience, and a team-oriented mindset are essential. In Columbia’s close-knit community, a Shift Manager must foster positive relationships with staff and guests alike, balancing friendliness with authoritative leadership to maintain smooth operations.
Columbia has a steady demand for Shift Managers due to its growing food service sector, yet competition is moderate compared to larger cities. Applicants benefit from this balance, facing reasonable competition while accessing opportunities for advancement within brands like Five Guys.
Five Guys encourages shift swapping and offers flexible scheduling to accommodate additional shifts. This flexibility suits candidates seeking to boost earnings or balance work with other commitments, making it easier to pick up shifts without disrupting team cohesion.
Five Guys fosters an energetic and supportive environment where Shift Managers are empowered to lead by example. The culture emphasizes quality, teamwork, and guest satisfaction, which creates a positive atmosphere that keeps shifts dynamic and rewarding.
While formal certifications aren't mandatory, leadership experience in restaurants or retail combined with food safety knowledge is highly valued. Pennsylvania’s health regulations encourage managers to be familiar with safety standards, enhancing their effectiveness and compliance.