Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Baytown shows steady demand for shift managers, especially in fast-food chains like Five Guys. Its proximity to Houston means competition exists but isn't overwhelming, offering good chances for candidates with leadership experience in restaurant settings.
While formal certifications aren’t always mandatory, food safety and management courses recognized in Texas can boost your profile. Baytown employers often favor candidates with ServSafe or similar credentials to ensure compliance and safety standards.
Effective Shifts excel at multitasking under pressure, leading teams, and maintaining quality control. They balance guest satisfaction with operational efficiency, demonstrating strong communication and quick decision-making skills that align with fast-paced environments.
Starting as a Shift opens pathways to higher management roles such as assistant manager or general manager. Gaining experience in team leadership, store operations, and customer service can facilitate career advancement within the hospitality sector.
A Shift generally handles on-the-floor leadership during a shift, focusing on team coordination and guest service. Shift Supervisors may have broader oversight, including scheduling and higher-level operational duties, depending on the company structure.
Five Guys Shift Managers often juggle high guest volume with maintaining food quality and staff morale. Handling real-time problem-solving while ensuring speedy service requires strong leadership and the ability to motivate a diverse crew efficiently.
Yes, Five Guys provides a starting wage of $19/hour plus shared tips and bonuses like secret shopper rewards. These perks distinguish it from competitors and reward Shift Managers who maintain excellent customer service and operational standards.
Shift Managers at Five Guys in Baytown typically start at around $19 per hour, with additional earnings from shared tips and performance bonuses. This compensation aligns competitively with the local fast-food management market.
Baytown's community-focused culture fosters teamwork and friendliness, which Shift Managers must harness to build motivated crews. Emphasizing positive interactions helps maintain a vibrant workplace amidst the demands of fast-paced service.
Five Guys supports flexible scheduling after initial training, accommodating full-time or part-time availability. This flexibility helps Shift Managers balance work-life needs while meeting staffing requirements in Baytown's dynamic market.