General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Effective general managers at Five Guys Danbury must inspire their teams with high energy while maintaining clear, vocal communication. They thrive by adapting quickly to rotating crew roles and fostering a collaborative, people-first culture that drives fast-paced restaurant success.
Unlike standard restaurant managers, Five Guys general managers juggle diverse tasks including hands-on crew training, real-time shift operations, and energizing the team with a unique culture blending great food and music. This dynamic environment demands stamina and a genuine passion for leadership.
Managing a Danbury Five Guys involves navigating a competitive local market with diverse customer expectations. Balancing peak-hour rushes while maintaining exceptional service in an open kitchen requires both stamina and swift problem-solving tailored to this community's fast-paced dining culture.
General managers in Danbury gain valuable leadership experience that opens doors to regional management or corporate roles. Five Guys supports growth through ongoing training and performance bonuses, making it a strong stepping stone for ambitious professionals in restaurant operations.
General managers at Five Guys receive guidance to oversee inventory control and cost management, ensuring profitability. Regular coaching equips them with tools to analyze financial performance, aligning team efforts with business goals in a transparent, fast-moving environment.
In Danbury, CT, general managers at Five Guys can expect a competitive base salary generally ranging between $50,000 and $65,000 annually, supplemented by quarterly bonuses tied to restaurant performance, reflecting both market standards and company incentives.
Yes, Five Guys stands out by combining competitive pay with a quarterly bonus program and strong career advancement paths. Their team-oriented culture and consistent leadership development opportunities provide general managers with a supportive and growth-focused workplace.
Candidates should be at least 18, hold a high school diploma, and ideally have 1-2 years in a leadership role within food service. ServeSafe certification and reliable references further strengthen applications in this competitive Danbury market.
General management at Five Guys focuses intensely on fast-paced hospitality, team motivation, and customer experience, contrasting with the often more process-driven or production-oriented focus in retail or factory environments.
Five Guys fosters a vibrant atmosphere where music, teamwork, and open communication fuel daily operations. Understanding this culture of high energy and collaboration is essential for candidates aiming to thrive as a general manager in Danbury.