NexlintoShift Manager
Company : Five Guys
Location : Lake Station, IN, 46405
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing shifts at Five Guys in Lake Station means balancing fast-paced burger service with team motivation unique to this community. Local customer expectations and the brand’s emphasis on quality create a dynamic leadership experience, distinct from generic restaurant management roles.
A Shift Manager takes on broader responsibilities like coordinating full shift staffing, handling guest feedback professionally, and coaching team members, going beyond the basic oversight a shift leader provides. This role demands both operational expertise and people management finesse.
Many Shift Managers progress toward roles like Assistant Manager or Restaurant Manager, leveraging their shift coordination and team leadership experience. This position often serves as a springboard for higher managerial jobs within chains like Five Guys or other hospitality businesses.
Lake Station sees moderate demand for shift work positions, with local candidates often vying for roles due to flexible scheduling and competitive wages like those at Five Guys. Employers value candidates with prior leadership experience to meet customer service standards.
Applicants should evaluate peak traffic times and public transit availability since shifts may start early or end late. Lake Station’s layout requires planning to ensure punctuality, especially for night or third shift roles that coincide with less frequent transportation options.
Five Guys provides perks like a secret shopper bonus program and free meals during shifts, which enhance job satisfaction. These extras, combined with shared tips and career growth opportunities, make it an attractive employer for shift managers seeking a rewarding work environment.
While all require team leadership, Five Guys emphasizes quality control and guest experience more intensively, with managers actively coaching team members and overseeing food safety. This focus contrasts with the sometimes higher-volume, standardized processes at McDonald’s or Burger King.
Starting wages typically begin around $19.00 per hour, complemented by shared tips and bonus programs. This competitive package reflects Lake Station’s cost of living and aims to attract qualified leaders ready to ensure smooth shift operations.
Successful Shift Managers combine clear communication, decisiveness, and a hands-on approach. Being dependable and able to motivate a diverse crew under pressure ensures consistent service quality and a positive workplace culture.
While formal certifications aren’t always mandatory, food safety training and prior supervisory experience significantly boost hiring chances in Indiana, particularly in Lake Station where compliance with health regulations is closely monitored.