Job Overview:
The Cashier plays a vital role in delivering an excellent guest experience by handling transactions accurately, providing friendly customer service, and supporting overall restaurant operations. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Cashiers are often cross-trained to assist in other areas of the restaurant, contributing to a team-focused workplace.
Key Responsibilities:
- Operate cash register and point-of-sale (POS) system
- Process cash and credit card transactions accurately
- Provide correct change and handle payments efficiently
- Greet guests and deliver friendly, professional customer service
- Answer questions about menu items and promotions
- Assist in resolving customer concerns or complaints
- Maintain cleanliness and organization at the front counter
- Support team members with additional tasks as needed
- Follow company policies and food safety standards
Benefits:
- Free meals during shifts
- Flexible scheduling options
- Opportunities to earn tips and weekly secret shopper bonuses
- Advancement and career growth opportunities
- Fun, fast-paced work environment
Requirements & Qualifications:
- Experience in food service or retail preferred
- Basic math skills for handling transactions and making change
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Team-oriented mindset
- Ability to stand for extended periods
About the Company:
Five Guys Burgers and Fries is a highly recognized and successful restaurant brand known for its quality food and team-driven culture. Employees are cross-trained to work in multiple areas of the restaurant, promoting teamwork and operational excellence. The company also offers a unique bonus program that provides opportunities to earn additional rewards while maintaining high performance standards.
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Frequently Asked Questions
Cashiers thriving at Five Guys in Johnston often excel in quick, accurate transaction handling paired with upbeat customer interaction. Strong communication and multitasking under busy conditions distinguish top performers, aligning well with the team-focused and fast-paced environment of this location.
In Johnston, SC, Five Guys cashiers balance speedy checkout processes with personalized guest greetings and menu guidance, unlike some retail cashiers who may focus solely on transactions. This blend enhances customer experience, reflecting local expectations for friendly, efficient service in food establishments.
Cashiers at Five Guys Johnston can progress to shift supervisors or management by demonstrating leadership, operational knowledge, and consistent performance. The company encourages growth through cross-training and rewards, making it an appealing starting point for career development in restaurant operations.
Yes, besides standard wages, Five Guys rewards Johnston cashiers with free meals during shifts, weekly secret shopper bonuses, and tip opportunities. These perks foster motivation and reflect the brand’s commitment to employee satisfaction in a bustling food service setting.
Cashiers at Five Guys in Johnston, SC, typically earn between $10 and $13 per hour, reflecting regional wage standards for food service roles. Additional earnings come from tips and bonuses, which can significantly enhance overall compensation in this competitive local market.
Johnston cashiers at Five Guys rely on efficient POS operation and strong teamwork to maintain accuracy and speed during peak times. Their ability to stay calm, communicate clearly, and multitask ensures customer satisfaction even when the restaurant is at full capacity.
Indeed, Five Guys cashiers in Johnston often assist with front counter organization and help teammates in other restaurant areas. This cross-training supports smooth operations and nurtures a cooperative work culture valued by the company and local staff alike.
Johnston's growing food service sector drives strong demand for cashier roles at Five Guys, partly due to limited local competition and increasing customer foot traffic. Job seekers here often find more openings relative to neighboring areas, making it a favorable spot to pursue cashier opportunities.
Unlike typical retail cashiers at Walmart or grocery stores, Five Guys cashiers in Johnston engage more directly with customers about menu items and promotions, blending transaction duties with hospitality. This customer service emphasis creates a more dynamic and interactive work experience.
While formal certifications aren't mandatory, familiarity with food safety standards and prior customer service experience can boost candidates’ prospects at Five Guys in Johnston. Demonstrating quick math skills and a team-oriented attitude aligns well with local employer preferences.