NexlintoShift Manager
Company : Five Guys
Location : Milford, MI, 48380
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Milford's hospitality sector is growing steadily, with several eateries seeking experienced shift managers. This means there’s a moderate level of competition for these positions, making leadership skills and customer service experience valuable assets when applying locally.
While formal certifications aren’t always mandatory in Milford, having food safety or hospitality management credentials can boost your candidacy. Employers often favor candidates with proven knowledge in health regulations and team leadership for shift manager roles.
Strong communication, quick decision-making, and the ability to motivate a team under pressure are critical. Also, proficiency in scheduling, conflict resolution, and maintaining high food safety standards distinguishes top shift managers.
Many shift managers progress to assistant manager or general manager roles. Gaining experience in team leadership, operational oversight, and guest service excellence opens pathways to higher managerial positions within foodservice companies.
Five Guys emphasizes a supportive, energetic workplace culture that encourages collaboration. Shift managers benefit from this environment by leading motivated crews, boosting morale, and fostering a team-first atmosphere during busy shifts.
Five Guys equips shift managers with clear protocols for food quality and safety while encouraging proactive guest interaction. This balance ensures managers efficiently oversee operations without compromising customer experience.
Starting wage is around $19.00 per hour, supplemented by shared tips and potential bonuses via secret shopper programs. This compensation package reflects local market rates for shift managers in casual dining.
Shift managers are often offered flexible schedules, especially after initial training, allowing for work-life balance. This flexibility can include full-time hours and options to pick up or adjust shifts to suit personal commitments.
Shift leaders juggle station staffing, food prep oversight, team coaching, and guest service quality checks. Their role demands adaptability, as they must smoothly manage opening or closing routines and respond to real-time operational needs.
Shift managers focus on direct, shift-level leadership, balancing immediate team coordination and operational execution. Unlike higher management, their scope is narrower but crucial for maintaining daily service flow and team performance.