NexlintoShift Lead
Company : Five Guys
Location : Glen Ellyn, IL, 60138
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Glen Ellyn, IL
Popular Searches for Shift Lead
Frequently Asked Questions
Glen Ellyn’s restaurant scene is growing steadily, which means shift lead roles are moderately competitive. Candidates with hands-on leadership experience and strong communication skills tend to stand out in this Illinois suburb’s hospitality sector.
Team collaboration and positive morale are highly valued in Glen Ellyn eateries. A shift lead here often navigates diverse teams, emphasizing encouragement and clear communication to maintain smooth operations and enhance guest satisfaction.
Exceptional shift leads excel at multitasking, motivating staff, and swiftly resolving guest concerns. Strong food safety knowledge and the ability to keep the team energized during peak hours are also crucial traits for success in this leadership role.
Many Shift Leads progress to assistant manager or general manager roles. This position builds foundational leadership experience, operational insight, and team management skills that are essential stepping stones in restaurant management.
While formal certifications aren’t always mandatory, food safety training and leadership workshops can boost a candidate’s appeal. Demonstrable experience in fast-paced environments combined with strong communication often outweighs formal credentials.
Five Guys emphasizes mentorship, real-time feedback, and performance reviews to cultivate leadership skills. Shift Leads benefit from a supportive culture that encourages initiative, hands-on coaching, and clear pathways for promotion within the company.
Five Guys’ focus on food quality and customer experience demands constant attention to detail from Shift Leads. Balancing fast service with high standards, plus managing team morale during busy periods, distinguishes this role within their operational style.
The base pay starts competitively at $19.00 per hour, supplemented by tips and bonuses like the weekly secret shopper reward. Additionally, benefits include medical, dental, vision coverage, and eligibility for a 401(k), making it a well-rounded offer locally.
Job seekers often look for nearby opportunities to reduce commute and find immediate openings. Glen Ellyn’s suburban location offers accessible shift lead roles within a community-focused atmosphere, appealing to those wanting manageable travel and steady work.
Shift Leads coordinate team assignments, ensure food safety, maintain cleanliness, and handle customer issues promptly. They drive productivity and morale while supporting store readiness, making them essential to smooth daily restaurant operations.