Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Forney's growing automotive sector sees a steady demand for skilled assistant managers, especially at companies like Driven Brands. While competition exists, candidates who demonstrate leadership and hands-on automotive skills often stand out in this Texas job market.
Though not always mandatory, having certifications related to automotive service safety or leadership can enhance your prospects in Forney. Employers appreciate candidates familiar with state safety regulations and vehicle maintenance standards.
Managing workflow during busy periods and balancing customer satisfaction with team productivity are key challenges. Ensuring safety compliance and training newcomers also demand constant attention in a high-paced automotive service environment.
Strong communication, quick decision-making, and the ability to motivate team members are crucial. Being proactive in problem-solving and maintaining a positive team atmosphere can significantly impact shop efficiency and customer experience.
Driven Brands emphasizes paid training, fast-track advancement, and employee perks like free oil changes. Their culture promotes hands-on leadership combined with operational oversight, fostering growth even for those new to automotive service.
Driven Brands supports skill development with paid training and recognizes high performers through bonuses and advancement pathways. This environment is ideal for those seeking to climb the ranks within automotive leadership positions.
Typically, assistant managers in oil change services in Forney earn between $16 and $22 per hour, depending on experience and bonuses. Driven Brands also supplements this with performance-based incentives and benefits, enhancing overall compensation.
Yes, the role requires lifting up to 50 pounds, moving safely around service pits, and standing or bending for extended periods. Comfort with these physical tasks is vital to maintaining smooth shop operations.
Many technical skills overlap, such as performing oil changes and basic vehicle maintenance. However, the assistant manager role adds leadership, inventory oversight, and customer service management to the technical foundation.
Delivering prompt, courteous service while handling payments efficiently is key. The assistant manager must ensure customers leave satisfied, reflecting Driven Brands' commitment to quality and professionalism in automotive care.