Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Crown Point, IN
Popular Searches for Shift Manager
Frequently Asked Questions
Crown Point's restaurant scene is growing steadily, with multiple chains seeking shift managers. Local demand favors candidates with leadership in fast-paced environments, making it a moderately competitive market where proven management skills can distinguish you.
Five Guys' location in Crown Point offers accessible routes via major local roads. Many shift managers find commutes manageable, but considering peak traffic times during shift changes is wise to ensure punctuality and work-life balance.
Exceptional communication, quick decision-making, and the ability to inspire team members are vital. Shift managers must juggle operational tasks while maintaining morale, ensuring smooth service and upholding brand standards under pressure.
Many shift managers progress to assistant manager or general manager roles, leveraging experience in team leadership and operations. Developing skills in staff training and customer service can open doors to broader management positions within hospitality.
Shift managers uniquely balance real-time floor management with operational responsibilities like safety compliance and quality control. Unlike general supervisors, they often oversee opening or closing duties and handle immediate guest feedback directly.
Certifications such as ServSafe Food Protection Manager or OSHA safety training are highly regarded locally. These credentials demonstrate commitment to food safety and workplace standards, enhancing credibility and employability in Crown Point’s competitive market.
Besides the $19.00 hourly wage, shift managers enjoy shared tips, bonus incentives via secret shopper programs, free meals during shifts, and access to medical and 401(k) benefits, fostering both financial and workplace satisfaction.
Yes, Five Guys emphasizes growth by supporting shift managers with training to refine crew skills and leadership capabilities. This focus on internal advancement helps managers gain critical experience while preparing for higher roles.
Five Guys tends to prioritize a strong team culture and personalized customer experience, which means shift managers focus heavily on morale and quality control. In contrast, chains like McDonald's may emphasize strict process consistency and volume.
Shift managers in Crown Point at Five Guys usually earn around $19 per hour plus tips and bonuses. Factoring in these extras, overall compensation can be competitive regionally, aligning with mid-level management pay in fast-food restaurants.