Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Absolutely, Five Guys welcomes applicants new to food service. They prioritize enthusiasm, teamwork, and communication over experience, providing on-the-job training to help crew members master grill, prep, and customer interaction skills essential for success in this fast-paced environment.
Five Guys emphasizes fresh ingredients with no freezers, a lively atmosphere featuring classic rock music, and a unique bonus program rewarding team performance. This creates a dynamic workplace culture that blends food quality focus with high-energy teamwork, setting it apart locally.
Crew Members in this sector often advance to supervisory or managerial roles by building skills in food prep, customer service, and team leadership. Five Guys supports growth through cross-training and internal promotions, making it a good starting point for hospitality careers in Lockport.
Given Lockport's diverse community, Crew Members should be ready for varied customer requests and busy periods during weekends or holidays. Adapting to a fast-paced, open-kitchen setting and maintaining friendly communication are key to meeting local expectations effectively.
Lockport sees steady demand for food service roles, but Five Guys attracts many applicants due to its brand reputation and benefits. Standing out often means showcasing reliability, positive attitude, and flexibility with shifts, as these traits align with the company’s team-focused culture.
Crew Members experience Five Guys' vibrant culture through music, a high-energy kitchen environment, and a focus on fresh ingredients. The role encourages positivity and teamwork, with opportunities to engage in bonus programs that reward service excellence, reflecting the brand’s community spirit.
Crew Members typically earn around $12 to $15 per hour in Lockport, with additional cash bonuses available through secret shopper programs and performance rewards. This compensation structure motivates staff to maintain high standards in both service and food quality.
Yes, the position requires availability during evenings, weekends, and holidays to meet customer demand. Five Guys offers flexible scheduling to accommodate personal commitments, making it ideal for students or individuals seeking adaptable part-time or full-time hours.
Five Guys Crew Members are cross-trained across multiple stations—grill, register, prep, and cleaning—which broadens skill sets beyond typical cashier roles. They also engage in strict food safety practices and contribute to a bonus program, emphasizing quality and teamwork distinctive to the brand.
The recruitment approach focuses on attitude and team compatibility over experience. Candidates may undergo interviews highlighting communication skills and enthusiasm, followed by thorough on-the-job training that builds confidence in food prep, cash handling, and guest interaction.