NexlintoShift Manager
Company : Five Guys
Location : Rockford, MI, 49341
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a team-driven environment with flexible scheduling and leadership growth opportunities. Unlike some competitors, they offer a $19 hourly starting wage plus shared tips and bonuses, creating a rewarding atmosphere for shift managers in Rockford focused on quality and guest satisfaction.
In Rockford’s bustling food scene, shift leaders need strong communication, decisiveness, and the ability to motivate crew members under pressure. Dependability and a proactive approach to managing food safety and customer service are crucial to excel in this environment.
While formal certifications aren’t mandatory, familiarity with food safety standards and prior retail or restaurant leadership experience significantly enhance prospects. Candidates showing a strong work ethic and interpersonal skills align well with Rockford's competitive shift manager market.
Shift managers oversee team assignments, maintain food quality and safety, handle customer interactions, and monitor store performance. In Rockford, this role balances operational tasks with coaching team members to deliver quick, friendly service during busy meal times.
Rockford sees steady demand for experienced shift managers in hospitality, but Five Guys stands out by offering clear career paths and attractive wages. Candidates with 1-2 years of supervisory experience often find this role competitive yet accessible with the right skills.
Shift Managers at Five Guys in Rockford start at $19.00 per hour, with additional income from shared tips and performance bonuses. This wage is competitive locally, reflecting the role’s leadership responsibilities and the company’s commitment to rewarding quality service.
Five Guys offers flexible scheduling to accommodate personal commitments, especially important in Rockford’s community-oriented lifestyle. Full-time hours post-training enable consistent income while allowing managers to maintain balance between work demands and personal time.
Night shifts often require heightened attention to safety and team motivation amid fewer resources. At Five Guys in Rockford, night shift managers must lead confidently, ensuring smooth operations and excellent guest experiences even during quieter or less staffed periods.
Five Guys shift managers take full ownership of their shift’s success, combining hands-on leadership with coaching responsibilities and guest service excellence. Unlike generic roles, this position offers structured bonuses and career advancement within a well-known burger brand.
The role fosters skills in team leadership, operational oversight, and customer relations, all valuable for advancing in hospitality management. Five Guys provides clear development paths and training, making it a solid choice for those aiming to elevate their shift management career locally.