NexlintoShift Lead
Company : Five Guys
Location : Cibolo, TX, 78108
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Cibolo actively manages crew tasks, ensuring smooth shift workflows. They maintain food quality, uphold cleanliness, and steer customer service standards, making their leadership pivotal to the restaurant's daily success and team morale.
Essential skills include clear communication, team motivation, adaptability, and a hands-on approach to managing operations. Shift leaders excel when they balance multitasking with coaching, ensuring quality while fostering a positive, efficient workplace atmosphere.
Starting as a Shift Lead opens pathways to restaurant management roles. Five Guys supports internal promotions, mentorship, and skill development, making this position a strategic stepping stone toward long-term leadership careers in the food service industry.
Cibolo's restaurant scene is growing, creating steady demand for Shift Leads at Five Guys. While competition exists, candidates demonstrating leadership experience and customer service passion tend to stand out and secure positions swiftly.
Shift Leads at Five Guys in Cibolo earn a base starting around $19.00 per hour, which is competitive locally. When combined with tips and bonuses, this compensation aligns well with similar fast-paced restaurant supervisory roles in the Texas job market.
First and second shifts often differ in customer flow and team dynamics. Shift Leads must adapt to peak meal times, manage diverse crew schedules, and maintain energy levels throughout busy periods to ensure consistent service quality.
Five Guys fosters a team-oriented culture where Shift Leads receive mentorship and real-time feedback. This support helps them confidently juggle operational management with nurturing team skills, enhancing both employee growth and shift performance.
Ideal candidates show initiative, accountability, and enthusiasm for high standards in food and service. The role’s hands-on leadership and exposure to daily operations create a solid foundation for advancing into broader management positions.
Five Guys emphasizes a lively, team-focused environment where Shift Leads enjoy camaraderie and support. This culture, combined with free meals and bonuses, makes it an appealing choice for candidates valuing workplace positivity.
Shift Leads specifically oversee shift operations, managing crew assignments and customer service during their shift. Unlike broader managerial roles, they focus more on immediate operational leadership, ensuring smooth service and team coordination in real time.