NexlintoShift Manager
Company : Five Guys
Location : Hamden, CT, 06514
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Hamden's hospitality sector shows steady demand for shift managers, especially in popular chains like Five Guys. With a growing number of openings, competition remains moderate, but candidates with leadership experience and strong customer service skills tend to stand out in this Connecticut town.
While formal certifications aren't mandatory, Hamden employers appreciate candidates familiar with food safety standards and leadership training. Local programs focusing on restaurant management and safety compliance can enhance your profile for shift manager roles in this area.
Excelling as a shift leader demands more than overseeing tasks; it requires sharp communication, quick decision-making under pressure, and motivating teams effectively. Balancing operational duties with customer satisfaction is key to thriving in this role.
Shift managers often pave the way toward assistant manager or general manager positions. Demonstrating leadership, operational knowledge, and team development skills can accelerate advancement, especially in expanding brands like Five Guys.
Managing shift operations involves coordinating staff assignments, ensuring food quality, addressing customer concerns promptly, and maintaining safety standards. The role blends hands-on leadership with administrative responsibilities throughout busy service hours.
At Five Guys, shift managers juggle maintaining the brand’s high-quality burger standards, managing fast-paced customer flow, and fostering team morale. Balancing these elements while upholding safety and service excellence requires adaptability and proactive problem-solving.
Yes, Five Guys provides a starting wage around $19 per hour for shift managers in Hamden, supplemented by shared tips and bonus programs. This pay structure reflects the company’s commitment to rewarding leadership and performance locally.
Five Guys stands out by combining a positive team culture, flexible scheduling, and benefits like medical coverage and 401(k) options. Their bonus incentives and career development pathways make it an attractive employer for shift managers in Hamden.