NexlintoShift Lead
Company : Five Guys
Location : Homer Glen, IL, 60491
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Homer Glen emphasizes a hands-on leadership style where shift leads actively coach and engage with their team. Unlike some fast-food chains, this role offers weekly secret shopper bonuses and opportunities to shape the work environment, making leadership both rewarding and interactive.
Operating in Homer Glen means balancing high customer expectations with efficient team coordination during peak hours. A Shift Lead must juggle food quality, cleanliness, and guest satisfaction while adapting to local customer preferences and managing staff diversity effectively.
Exceptional communication, quick decision-making, and motivational abilities stand out. Also, familiarity with food safety standards, team mentorship, and the ability to maintain operational flow under pressure are crucial for success in this role.
Starting as a Shift Lead often leads to managerial roles such as Assistant Manager or General Manager. It builds foundational leadership experience, operational know-how, and customer service expertise, all essential for long-term growth in hospitality management.
Five Guys offers mentorship, real-time feedback, and performance reviews that help Shift Leads develop professionally. The company also provides comprehensive benefits and promotes from within, encouraging Shift Leads to pursue higher leadership roles.
Yes, Five Guys stands out with competitive hourly pay plus tips and bonuses, free meals during shifts, and a team-oriented culture. The supportive environment and clear growth opportunities make it attractive compared to many local eateries.
Shift Leads at Five Guys in Homer Glen start at $19.00 per hour base pay, supplemented by tips and weekly secret shopper bonuses, which can boost overall earnings beyond standard wages in the fast-food sector.
Homer Glen's growing population fuels demand for hospitality roles, but competition remains moderate. Candidates with prior leadership experience and strong customer service skills tend to have an edge when applying for Shift Lead jobs locally.
Shift Leads manage crew assignments, maintain food quality, oversee cleanliness, and resolve guest issues promptly. These actions directly influence customer satisfaction and operational efficiency, crucial for the store’s overall success.
Five Guys encourages Shift Leads to lead by example through hands-on engagement and coaching. The focus on teamwork, open communication, and shared bonuses fosters a supportive environment where positivity drives productivity.