NexlintoGeneral Manager
Company : Five Guys
Location : Bartlett, IL, 60103
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
General Managers in restaurants, like Five Guys, excel in motivating teams with high energy, adaptability, and real-time communication. Unlike other management roles, they lead fast-paced kitchens, ensuring smooth shift operations and maintaining a people-first culture that drives customer satisfaction and employee engagement.
Managing shifts from early morning to late evening, a General Manager in Bartlett must juggle staff coordination, inventory oversight, and customer service. The role demands stamina and quick decision-making to maintain a lively, efficient restaurant environment amid local workforce and customer flow patterns.
Many General Managers advance to area or regional management roles, overseeing multiple locations. Others transition into corporate leadership, focusing on operations, training, or strategic growth, leveraging their frontline experience to influence broader company success in dynamic foodservice markets.
Five Guys emphasizes a collaborative, music-infused atmosphere with cross-trained teams, which shapes the leadership style needed. Managers here thrive by fostering a high-energy vibe, blending operational excellence with a culture of fun, setting this role apart from more conventional fast-food management jobs.
Success hinges on balancing crew motivation and hands-on operations. The General Manager must coach diverse teams, manage costs, and keep service seamless. This dual focus ensures both people and processes align, fostering a productive environment that supports Five Guys’ brand reputation and customer loyalty.
General Managers in Bartlett typically earn between $50,000 and $65,000 annually, reflecting the role’s leadership, operational control, and customer service demands. Five Guys supplements this with performance bonuses, rewarding managers who drive restaurant success and maintain high team morale.
Bartlett’s growing dining scene increases demand for experienced General Managers skilled in fast-paced environments. Employers seek candidates with proven leadership and adaptability to manage diverse crews, reflecting the city’s competitive yet opportunity-rich job market for restaurant operations leaders.
Bartlett’s customer base values quick, friendly service and consistent food quality, pushing General Managers to emphasize efficient shift transitions and proactive problem-solving. Understanding local preferences helps tailor staffing and inventory decisions to maximize guest satisfaction and repeat visits.