NexlintoShift Manager
Company : Five Guys
Location : Harwinton, CT, 06791
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Strong communication skills, decisiveness under pressure, and the ability to motivate a team swiftly are essential for shift managers. In fast-paced environments like restaurants, leading by example and maintaining high standards of food safety and customer service distinguish effective shift managers.
Shift managers coordinate staffing, oversee food prep, and manage customer flow differently based on shift timing. Morning shifts focus on opening duties and prep, while evening shifts emphasize closing tasks and troubleshooting peak-hour challenges, requiring adaptable multitasking throughout each shift.
Progression often leads from shift manager to assistant manager, then general manager roles. Demonstrating reliability, team-building skills, and operational knowledge can fast-track career growth, especially in growing brands where leadership development is prioritized.
Five Guys offers competitive starting wages and tip-sharing, which can be higher than average local burger joints. Their emphasis on team energy and training also fosters a supportive workplace culture, distinguishing them amid Harwinton’s restaurant scene.
Five Guys combines flexible scheduling with bonuses tied to secret shopper feedback, enhancing earning potential. Plus, comprehensive benefits like medical and 401(k) plans set it apart from many local competitors in the Harwinton area.
Shift managers at Five Guys in Harwinton start around $19.00 per hour, complemented by shared tips and bonus incentives. This pay scale aligns competitively with managerial positions in the region’s quick-service restaurant market.
Five Guys empowers shift managers to lead by example, coach teams, and address guest feedback promptly. This dual focus ensures smooth operations while maintaining the brand’s commitment to delivering high-quality food and friendly service.
Locally, restaurants prefer candidates with 1-2 years of leadership experience, strong interpersonal skills, and knowledge of food safety standards. Demonstrated reliability and a proactive attitude are highly valued in Harwinton’s hospitality sector.
Harwinton experiences steady demand for restaurant shift managers due to a vibrant dining scene. While competition exists, candidates with leadership experience and flexibility tend to secure roles more quickly, particularly in brands emphasizing career growth.
Shift managers supervise team performance, assign tasks, and handle opening or closing duties, unlike crew members who focus primarily on food prep and customer service. Their role blends leadership, operational oversight, and problem-solving throughout the shift.