Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys in Flowery Branch offers flexible scheduling for shift managers, accommodating various availability needs. This approach helps balance work-life demands, especially for night shift roles, while maintaining efficient full shift staffing during busy hours.
Effective Shift Managers excel with strong communication, the ability to motivate teams under pressure, and a hands-on attitude. They ensure quality service and smooth operations by leading through example, managing shift workflow, and swiftly resolving customer concerns.
Flowery Branch's demand for shift managers at established brands like Five Guys is moderate, with a steady influx of applicants seeking growth in restaurant leadership. Candidates with prior supervisory experience and strong interpersonal skills tend to stand out.
While shift leaders oversee daily crew tasks and ensure station coverage, shift managers carry broader duties including staff coaching, opening or closing store operations, and quality control. Managers also handle guest feedback professionally to elevate service standards.
Yes, Five Guys provides shift managers with complimentary meals during their shifts and access to bonus programs like secret shopper incentives based on store performance, enhancing the overall compensation package beyond the base hourly wage.
Shift managers in Flowery Branch, GA, typically earn around $19.00 per hour at Five Guys, supplemented by shared tips and performance bonuses. This competitive pay reflects local market standards for restaurant supervisory roles.
'Shift smart' at Five Guys emphasizes strategic staff scheduling and proactive problem-solving, allowing shift managers to optimize team performance, maintain quality control, and sustain a positive guest experience even during peak hours.
Candidates with 1-2 years of leadership in restaurant or retail settings, strong communication skills, and a demonstrated passion for customer service are preferred. Being dependable and eager to develop professionally also enhances employability.
While no formal certifications are mandatory, familiarity with food safety regulations and ability to enforce hygiene protocols are critical for maintaining Five Guys’ quality standards during every shift.
Five Guys emphasizes team energy, clear advancement paths, and rewards like secret shopper bonuses and free meals, creating a supportive environment that values leadership growth and guest satisfaction more distinctly than many competitors.