Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A shift manager at Five Guys leads by example, coordinating crew efforts while vigilantly overseeing food prep to ensure safety and taste standards. This dual focus keeps the team motivated and guarantees guests receive the high-quality burgers Five Guys is known for.
Top-notch communication, quick decision-making, and adaptability stand out. A Shift Manager must inspire crew members, handle unexpected challenges during shifts, and maintain smooth operations, all while fostering a positive, energetic workspace.
Absolutely. England, AR's growing food service market values leadership experience. Excelling as a Shift Manager here can open doors to higher managerial roles or corporate positions within expanding burger chains and restaurants.
Shift manager roles in England, AR tend to attract candidates with prior leadership experience, but local demand for restaurant supervisors is steady. Networking locally and showcasing hands-on skills can give applicants a distinct advantage.
Five Guys emphasizes a combination of leadership and guest experience, backed by benefits like shared tips and secret shopper bonuses. Their culture fosters growth and team energy that’s uniquely motivating compared to other burger outlets.
Yes, Five Guys supports Shift Managers with comprehensive training focused on safety, food quality, and leadership. This ensures managers confidently oversee shifts, coach teams, and deliver exceptional service consistently.
Starting at $19.00 per hour, Five Guys Shift Managers in England, AR can also earn shared tips and bonuses through secret shopper programs. These incentives reward exceptional service and store performance, enhancing overall compensation.
Candidates with 1-2 years in restaurant or retail leadership roles tend to stand out. Strong interpersonal skills and a passion for quality service are also key, reflecting the fast-paced, guest-focused environment of Five Guys.
Five Guys fosters an upbeat, team-centered environment where Shift Managers not only oversee operations but actively engage with crew and guests. This culture encourages managers to lead with enthusiasm and prioritize employee development.
Five Guys Shift Managers dynamically assign tasks and adjust staffing to maintain full shift coverage. Their flexible scheduling approach helps accommodate team availability while ensuring peak operational efficiency during high-traffic periods.