NexlintoFront Desk Associate
Company : Crunch Fitness
Location : Oakland, FL, 34760
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Job Overview:
The Front Desk Associate is the first point of contact for members and guests, responsible for creating a welcoming and professional environment. This role supports daily front desk operations, assists with membership services, and ensures a positive experience for everyone entering the facility. Strong communication skills, organization, and a service-oriented attitude are essential in this fast-paced role.
Key Responsibilities:
- Greet members and guests in a friendly and professional manner
- Manage check-ins, registrations, and membership inquiries
- Answer phone calls and respond to questions about services and policies
- Process payments, update member accounts, and maintain accurate records
- Assist in resolving customer concerns or escalate issues as needed
- Keep the front desk and lobby area clean and organized
- Promote facility programs, services, and events
- Provide administrative support to management as needed
Qualifications:
- Strong customer service and communication skills
- Friendly, outgoing, and professional demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and administrative skills
- Reliable and team-oriented
- Previous front desk, retail, or customer service experience preferred
Work Environment:
Fast-paced, customer-focused setting that requires standing for extended periods and frequent interaction with members and staff.
Compensation & Benefits:
- Competitive hourly pay
- Flexible scheduling
- Employee membership or service benefits
- Opportunities for advancement
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Frequently Asked Questions
Oakland's growing community and local businesses have increased demand for front desk associates, making competition moderate. Candidates with strong customer service skills and flexible availability tend to stand out in the Oakland, FL job market for front desk roles.
Crunch Fitness in Oakland fosters a vibrant, member-focused atmosphere where front desk associates are encouraged to be proactive, friendly, and adaptable. The culture emphasizes teamwork and promoting wellness programs, creating a dynamic environment unlike typical administrative roles.
Success hinges on multitasking efficiently, maintaining a welcoming demeanor, and communicating clearly under pressure. Familiarity with membership systems and quick problem-solving abilities are vital for managing daily front desk operations in busy fitness centers.
While not always required, previous experience in customer-facing roles significantly boosts your chances. It equips you with communication finesse and confidence needed to handle membership inquiries and resolve concerns effectively at the front desk.
Crunch Fitness places a strong emphasis on health and wellness promotion, so front desk associates often engage directly with fitness programs and member motivation, unlike more traditional front desk roles focused solely on administrative duties.
Front desk associates in Oakland typically earn between $12 to $16 per hour, depending on experience and company benefits. Crunch Fitness offers competitive hourly pay alongside flexible schedules and employee membership perks.
Crunch Fitness encourages growth by providing internal promotion opportunities, such as transitioning into supervisory roles or management tracks. Front desk associates gain valuable administrative and customer service experience that can open doors to broader fitness industry careers.
Crunch Fitness in Oakland benefits from proximity to major roadways and public transit options, making commuting convenient for most residents. Flexible scheduling also helps accommodate varied travel times, easing daily accessibility concerns.
Although not always mandatory, certifications in customer service or basic administrative skills enhance candidacy. In fitness-centric environments like Crunch Fitness, familiarity with health club software or CPR certification can be advantageous.
At Crunch Fitness, front desk associates are deeply involved with membership management, from registrations to payment processing, and actively promote facility programs. This engagement is typically broader than front desk roles focused solely on visitor reception.