General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Allen, the General Manager role blends energetic team leadership with hands-on kitchen involvement, emphasizing real-time communication and adaptability. Unlike some managerial jobs, this position requires rotating through multiple roles and fostering a lively, music-fueled environment, reflecting the brand's unique culture.
Success hinges on inspiring teams with high energy, clear communication, and humility. A General Manager must juggle operational demands while motivating diverse crew members, navigating quick shift changes, and maintaining a positive vibe that aligns with the dynamic atmosphere of a popular burger franchise.
This role demands constant adaptability, managing both opening and closing shifts with hands-on involvement in inventory and customer experience. The fast-moving nature of the kitchen and front-of-house operations requires a balance of financial oversight and active crew coaching, making it more dynamic than typical managerial jobs.
Allen's growing market shows robust demand for experienced General Managers, especially in popular chains like Five Guys. Candidates with a mix of leadership and food service experience face moderate competition, but the region's expanding hospitality scene offers promising opportunities for career growth.
While not mandatory, certifications like ServSafe are highly valued in Allen’s dining industry for ensuring food safety compliance. Local employers often appreciate candidates with proven leadership track records and strong references from within Texas hospitality circles.
General Managers at Five Guys in Allen typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses linked to restaurant performance. Compensation reflects regional standards for managerial roles in fast-casual dining, rewarding leadership and operational excellence.
Five Guys’ General Manager role uniquely emphasizes cross-training across all restaurant positions, fostering a collaborative culture with a strong focus on team morale and customer engagement, unlike more siloed general management roles found elsewhere.
Managing at Five Guys offers valuable experience in fast-paced operations and leadership development, positioning candidates well for higher-level roles in restaurant chains or broader hospitality management thanks to its brand recognition and structured growth pathways.
Five Guys offers competitive base pay, quarterly bonuses, and a supportive team culture that prioritizes training and leadership growth. The company’s emphasis on people-first management and a vibrant work atmosphere sets it apart from other local burger chains.
Managers in Allen are encouraged to adapt their leadership styles to the community’s fast-paced lifestyle, balancing rigorous operational standards with fostering a fun, music-driven environment that resonates with both staff and customers, enhancing team cohesion.