Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Strong communication and multitasking abilities are crucial for a Team Member at Five Guys, especially in Media, PA's fast-paced environment. Being adaptable across stations like grilling and cashiering ensures smooth service, while a positive attitude enhances teamwork and guest satisfaction.
Starting as a Team Member opens paths toward leadership roles such as team leader or shift supervisor. Developing cross-functional skills, mastering food safety, and demonstrating reliability often lead to promotions within restaurant operations.
Some believe Team Member positions lack skill development, but in reality, they involve managing multiple stations, customer interaction, and adhering to quality standards. These roles build foundational skills valuable for broader hospitality careers.
Starting wages generally align with Pennsylvania’s minimum wage but can exceed it based on experience. Including tips and performance bonuses, Team Members at Five Guys often earn competitive rates compared to similar fast-casual restaurants locally.
Yes, Five Guys provides flexible scheduling including day, evening, and weekend shifts to accommodate various availability needs of Team Members working in Media, PA, supporting work-life balance and part-time preferences.
Five Guys emphasizes cross-training across kitchen stations and a high-energy environment, which fosters skill variety and team camaraderie. This approach contrasts with many local eateries where roles tend to be more siloed.
Media’s compact layout and public transit options make Five Guys reachable for many employees. However, peak traffic times may affect car commutes, so planning shifts around local transit schedules can improve punctuality.
The hospitality sector in Media has shown steady demand for Team Members, reflecting a rebound in dining out post-pandemic. Employers like Five Guys are actively recruiting to manage increased customer flow, leading to frequent openings.
Eligible Team Members and leaders at Five Guys can access healthcare plans, which is notable for part-time restaurant roles. This benefit enhances job attractiveness and supports staff well-being in a physically demanding setting.
Beyond basic qualifications, Five Guys looks for enthusiasm, reliability, and the ability to thrive in a fast-paced team. Candidates who demonstrate flexibility and a customer-first mindset tend to succeed in their hiring process.