NexlintoShift Lead
Company : Five Guys
Location : Columbiana, AL, 35051
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Columbiana's restaurant scene is growing steadily, creating a moderate demand for shift leads. Local eateries like Five Guys offer opportunities, but competition remains manageable, especially for candidates with prior leadership in food service and strong people skills.
While not always mandatory, obtaining a food handler’s permit or ServSafe certification is highly valued in Columbiana eateries. These credentials demonstrate commitment to safety and can boost your chances of landing a shift lead position at places like Five Guys.
Shift leads must excel at team motivation, multitasking, and maintaining operational standards during their shifts. Unlike crew members, they take ownership of performance metrics, troubleshoot guest issues promptly, and set the tone for both service quality and staff morale.
Serving as a shift lead offers hands-on leadership experience, mentorship opportunities, and exposure to operational strategy—all crucial stepping stones toward managerial roles. This position builds essential skills in supervising teams and handling daily challenges in fast-paced environments.
Managing shift schedules, handling unexpected staff shortages, maintaining food quality, and resolving customer concerns quickly are common hurdles. Effective shift leads adapt on the fly, communicate clearly, and keep the team aligned to deliver consistent service.
Five Guys fosters a team-oriented culture with real-time feedback and mentorship, ideal for aspiring leaders. Their commitment to growth and competitive pay creates an environment where shift leaders can thrive and build lasting restaurant careers.
Beyond a competitive base wage and tips, Five Guys provides weekly secret shopper bonuses, free meals during every shift, and a comprehensive benefits package. These extras underscore the company's dedication to rewarding and supporting its shift leaders.
The $19 hourly rate, plus tips and bonuses, positions Five Guys above many local fast-food competitors in Columbiana. This reflects both the leadership responsibilities and the company’s investment in attracting skilled shift leads in a competitive market.
Strong communication, dependability, and a proactive attitude are key. Successful shift leads also embrace coaching roles, manage stress effectively, and maintain high standards for cleanliness and food quality to ensure smooth operations.