NexlintoShift Manager
Company : Five Guys
Location : Brookfield, IL, 60513
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Brookfield, the shift manager acts as the central coordinator, balancing fast-paced service with team motivation. Their leadership ensures crew members stay aligned with quality and safety, fostering a positive atmosphere that directly impacts guest satisfaction during peak times.
In Illinois, standout shift leaders often combine 1-2 years of hands-on leadership with strong communication skills and a proactive mindset. Experience in fast-casual dining environments, like Five Guys, plus a passion for customer service, gives candidates an edge in managing dynamic restaurant shifts.
Shift managers in Brookfield commonly progress into higher management roles such as assistant manager or store manager, especially within growing chains. Demonstrating operational expertise, team leadership, and customer engagement often opens doors to regional supervisory positions.
While formal certifications aren’t mandatory, Brookfield employers value food safety training like ServSafe and leadership workshops. These credentials enhance a shift manager’s credibility and readiness to uphold stringent quality and safety standards in busy restaurant settings.
Brookfield's restaurant sector is moderately competitive for shift managers, with demand rising for leaders who can handle fast-paced environments. Positions at established brands like Five Guys attract many applicants, so local experience and strong interpersonal skills can distinguish candidates.
Five Guys offers a starting wage of $19.00 per hour for shift managers in Brookfield, supplemented by shared tips and performance-based bonuses like secret shopper incentives, making the total compensation competitive within the local restaurant management job market.
Five Guys promotes shift managers by providing clear advancement pathways and hands-on leadership opportunities during shifts. Their focus on team coaching, plus benefits like flexible scheduling and bonuses, creates a supportive environment distinct from many other fast-casual franchises.
Night shifts at Five Guys in Brookfield require managing reduced staff while maintaining high service quality and safety. Shift managers tackle these challenges by optimizing crew assignments and maintaining open communication, ensuring smooth operations even during less busy hours.
Shift managers at Five Guys oversee team coordination, assign duties, and ensure food safety compliance, setting them apart from crew members who focus on specific tasks. They also handle guest feedback and operational decisions, acting as the leadership anchor during their shift.
Five Guys empowers shift managers in Brookfield to lead by example, combining operational oversight with team development. Managers experience a dynamic role balancing customer satisfaction, staff coaching, and maintaining brand standards, contributing to a vibrant and rewarding work environment.