NexlintoShift Manager
Company : Five Guys
Location : Montgomery, IL, 60538
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Montgomery, IL sees moderate competition for shift manager positions due to its growing restaurant scene. Candidates with 1-2 years of leadership experience and strong communication skills stand out when applying at local burger chains like Five Guys, improving chances amidst several hospitality employers.
While formal certifications aren’t mandatory, food safety and hospitality management courses can enhance credibility for shift managers in Montgomery. Employers like Five Guys value proven knowledge in safety standards and team leadership, which can differentiate candidates in this market.
Success as a shift manager hinges on effective team supervision, conflict resolution, and operational oversight. Demonstrating the ability to motivate employees, manage shift performance, and maintain service quality are prized traits in this demanding, fast-paced role.
Many Shift Managers advance into higher management roles like Restaurant Manager or Regional Supervisor. Gaining experience in team leadership and operational control opens doors to broader responsibilities and potentially corporate hospitality roles, especially within established brands.
Shift Managers juggle multiple priorities such as staffing levels, customer satisfaction, and food safety compliance. Handling unexpected staff absences, maintaining speed of service during rush hours, and resolving guest issues promptly require quick thinking and resilience.
Five Guys places strong emphasis on team energy and guest experience, encouraging shift managers to lead by example in fast-paced settings. Unique perks like shared tips, secret shopper bonuses, and free meals create a motivating environment distinct from competitors.
Unlike some chains, Five Guys offers a starting wage of $19/hour plus tips and bonuses, reflecting commitment to quality leadership. Their focus on flexible scheduling and clear career progression pathways sets this shift manager opportunity apart in the quick-service industry.
Shift Managers in Montgomery typically earn between $18 and $21 per hour depending on experience and company. Five Guys offers a competitive starting rate of $19/hour plus shared tips and bonuses, aligning well with local wage trends for similar hospitality supervisory roles.
Many assume shift managers only handle scheduling, but the role demands multitasking across team leadership, quality control, and customer service. It's a dynamic job requiring problem-solving and people skills rather than just administrative duties.
Montgomery’s community values teamwork and a positive atmosphere, which Five Guys reflects in its energetic workplace. Shift Managers are expected to foster a supportive environment that resonates with local expectations for friendly, attentive dining experiences.