NexlintoShift Manager
Company : Five Guys
Location : Berlin, CT, 06037
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading shifts at Five Guys in Berlin, CT involves balancing fast-paced burger service with a strong emphasis on team energy and guest satisfaction. Compared to other eateries nearby, Five Guys offers a unique blend of operational autonomy during shifts and incentives like shared tips and secret shopper bonuses, enhancing managerial engagement.
Effective shift managers at Five Guys show proactive communication, quick decision-making, and hands-on team support. They inspire crew members by setting clear expectations while maintaining high food quality and safety standards, fostering an upbeat environment that encourages consistent guest satisfaction and operational excellence.
Yes, Five Guys offers flexible scheduling options, especially after initial training, allowing shift managers in Berlin, CT to tailor shifts around personal commitments. This flexibility supports a positive workplace culture while ensuring full-time hour availability for career-driven individuals.
Berlin, CT shows a steady demand for restaurant shift managers, fueled by a growing foodservice sector. Shift roles at popular franchises like Five Guys remain competitive, with employers seeking candidates who combine leadership skills and customer-centric focus to manage bustling shifts efficiently.
Shift managers at Five Guys in Berlin, CT typically start at $19 per hour plus shared tips and bonuses, which is competitive within the local market. This compensation package often surpasses standard pay rates for equivalent roles in smaller chains or independent restaurants.
A shift leader at Five Guys orchestrates daily operations by delegating tasks, ensuring food safety, and maintaining fast, accurate service. They monitor team performance, provide coaching, and handle guest feedback, all while keeping the shift running smoothly from opening to closing.
Five Guys promotes from within, offering clear career paths beyond shift management. Demonstrating strong leadership, operational knowledge, and team development skills can lead to assistant manager or store manager positions, especially in high-traffic locations like Berlin, CT.
Five Guys shift managers uniquely blend hands-on crew leadership with customer service excellence in a fast-casual setting. Unlike typical supervisors, they benefit from structured bonus programs and a vibrant team atmosphere that prioritizes both employee growth and guest experience.
Yes, besides the competitive wage, Five Guys shift managers in Berlin enjoy perks such as free meals during shifts, eligibility for medical and retirement benefits, and participation in secret shopper bonus programs, which incentivize excellent customer service and store performance.
Five Guys offers thorough training and ongoing coaching to new shift managers, emphasizing hands-on learning and skill development. This support system helps first-time leaders in Berlin, CT confidently manage teams, maintain quality standards, and grow within the company.