NexlintoShift Manager
Company : Five Guys
Location : Dumfries, VA, 22026
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Dumfries presents a moderately competitive environment for shift manager positions, with increasing demand in fast-food and retail sectors. Candidates with leadership experience and flexible availability tend to stand out, especially in renowned brands like Five Guys, which offer clear career progression pathways.
While no mandatory certifications exist locally, food safety and leadership training certifications can boost your profile in Dumfries. Employers like Five Guys appreciate managers who understand health regulations and team management, enhancing operational efficiency and customer satisfaction.
A Shift Manager excels by balancing operational oversight with real-time problem-solving during shifts. Mastery of team coordination, quality control, and customer engagement differentiates this role, requiring adaptability to fast-paced environments and the ability to inspire crew members effectively.
Starting as a Shift Manager opens doors to roles such as Assistant Manager or Store Manager, especially in expanding chains like Five Guys. Developing skills in staff training, operational strategy, and customer relations can accelerate advancement and broaden leadership responsibilities.
Shift Managers juggle supervising food prep, ensuring safety compliance, coaching team members, and managing guest feedback. Their day demands quick decision-making and maintaining service quality across all stations to keep the operation smooth and customers satisfied.
Five Guys fosters an energetic and team-focused culture, so Shift Managers emphasize positive motivation and clear communication. They lead by example, ensuring staff embody the brand’s commitment to quality food and exceptional guest experiences during every shift.
Beyond a competitive base pay starting at $19/hour, Five Guys offers perks like shared tips, secret shopper bonuses, and free meals during shifts. These incentives, combined with flexible scheduling and benefits, create a rewarding environment uncommon in many restaurant shift manager jobs.
Shift Managers in Dumfries typically earn between $18 and $22 per hour, with Five Guys offering a starting wage of $19 plus shared tips and bonuses. This compensation aligns well with local market standards for restaurant supervisory roles.
Managing shifts at Five Guys involves a strong focus on quality control and customer service, supported by bonus programs like secret shopper rewards. This differs from some chains by emphasizing team development and operational excellence within a positive, energetic setting.
Five Guys values dependable, self-motivated leaders who communicate effectively and lead by example. In Dumfries, these traits help Shift Managers adapt to a busy fast-food environment while fostering a supportive, high-energy workplace culture unique to the brand.