Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Crandall, a Shift Lead steers team energy by assigning roles, coaching staff, and maintaining a lively yet productive atmosphere. This dynamic role involves balancing operational tasks with motivating crew members to uphold food quality and customer satisfaction.
Strong communication, adaptability, and a positive attitude stand out as vital traits for a Shift Lead. Excelling means inspiring diverse teams, managing challenges swiftly, and committing to consistent service excellence in high-energy environments like Five Guys.
Taking on a Shift Lead role at Five Guys often serves as a springboard toward restaurant management positions. With hands-on experience in operations and team leadership, opportunities to advance into area or store management roles become attainable.
Five Guys offers Shift Leads a starting wage around $19.00 per hour plus tips and bonuses, which aligns well with Crandall’s food service supervisory pay scale. This competitive package encourages retention and rewards performance effectively.
While formal certifications aren't mandatory, familiarity with food safety protocols and prior leadership experience boost candidacy. In Crandall's competitive market, demonstrating strong communication and team motivation skills can set applicants apart.
Crandall’s moderate cost of living makes Shift Lead roles attractive for those seeking stable income with benefits. This balance encourages steady hiring demand for supervisory roles, as employees seek positions offering growth and competitive pay nearby.
Unlike general retail leads, a Five Guys Shift Lead actively manages food prep quality, enforces health standards, and directly interacts with guests. This hands-on approach demands multitasking between operational oversight and frontline customer engagement.
Five Guys provides mentorship, regular performance feedback, and clear promotion tracks, enabling Shift Leads in Crandall to refine leadership skills and advance. Access to bonuses and a team-focused culture further nurtures growth within the company.
The company champions a fun, team-oriented atmosphere where Shift Leads foster cooperation and positivity. This creates an engaging setting that emphasizes both individual accountability and collective success in Crandall’s fast-paced restaurant scene.
Shift Lead openings near Crandall are moderately available, with Five Guys actively hiring to meet operational needs. Competition is balanced, as candidates with prior leadership and food service experience tend to stand out in this local job market.