NexlintoGeneral Manager
Company : Five Guys
Location : Hollywood, SC, 29449
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Hollywood, SC, General Managers often balance community-driven leadership with hands-on operational duties due to smaller team sizes and local customer expectations. Unlike bigger cities, there's a stronger emphasis on personalized service and close-knit team management, which influences daily decision-making and leadership style.
Exceptional communication and adaptability stand out as essential traits. Managing dynamic shifts and motivating a rotating crew requires stamina and a team-first mindset, especially in environments like Five Guys, where energy and collaboration directly impact service quality and overall restaurant performance.
General Manager roles cultivate critical skills such as financial oversight, team leadership, and operational strategy. Experience gained managing diverse teams and complex restaurant operations can open paths to regional management or executive roles within hospitality chains or retail sectors.
While ServSafe certification is highly regarded for ensuring food safety compliance, local employers often value leadership training and customer service excellence. Continuous learning through regional workshops or hospitality courses can enhance a candidate’s competitiveness in this market.
Though smaller than major urban centers, Hollywood's restaurant market maintains steady demand for skilled General Managers due to tourism and local dining culture. Candidates with proven leadership and operational experience often find opportunities, but strong interpersonal skills and community engagement give a competitive edge.
Five Guys emphasizes a people-first culture, encouraging cross-training and team collaboration in an open kitchen setting. General Managers here lead high-energy, music-infused environments fostering both operational excellence and a fun workplace vibe, differentiating from more rigid fast-food frameworks.
At Five Guys, managers are directly involved with crew and customers amid a lively atmosphere, requiring real-time communication and problem-solving. This engagement fosters stronger team bonds and proactive service, making leadership both hands-on and highly dynamic in this locale.
General Managers in this region can expect competitive base pay aligned with local standards, often supplemented by quarterly bonuses tied to restaurant performance. This structure rewards effective leadership and operational success, incentivizing managers to drive both team and financial goals.
Five Guys General Managers uniquely balance financial oversight with active floor leadership, managing everything from inventory control to motivating a rotating crew in fast-paced shifts. Their role demands constant adaptability and visible presence, blending strategic and hands-on tasks seamlessly.
Managing overlapping shifts requires juggling crew assignments, maintaining energy levels, and ensuring smooth service during peak hours. The vibrant, open-kitchen format demands quick decision-making and strong communication to keep the team coordinated in a high-stress environment.