General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Desoto, TX
Popular Searches for General Manager
Frequently Asked Questions
Desoto's restaurant industry, including burger chains like Five Guys, experiences steady demand for general managers. While competition exists, candidates with leadership skills and food service background often find ample opportunities due to expanding franchises and local consumer interest.
General Managers at Five Guys in Desoto typically earn between $50,000 and $65,000 annually, aligning with regional averages for fast-casual restaurant management. This salary includes potential bonuses linked to store performance, making it competitive within the Texas market.
Certifications like ServSafe are highly regarded in Desoto's food service scene. They demonstrate commitment to food safety and operational standards, which are essential for leadership roles managing team performance and compliance in fast-paced environments.
Top applicants emphasize team motivation, adaptability, and hands-on communication. They showcase stamina to handle dynamic shifts and problem-solving skills, reflecting the high-energy, collaborative nature expected in general management roles.
Fast-food general managers often juggle crew oversight, inventory control, financial tracking, and ensuring swift customer service. This multitasking in a noisy, fast-moving kitchen environment sets them apart from managers in slower-paced industries.
At Five Guys, general managers actively engage in cross-training and fostering a fun, music-infused atmosphere. Leadership here means blending operational oversight with cultivating a vibrant team spirit, a contrast to more rigid, traditional restaurant management styles.
Managing a rotating crew and maintaining high energy in an open kitchen requires quick adaptability. The role demands real-time communication and hands-on leadership to keep pace with customer volume and uphold Five Guys’ reputation for quality and speed.
Advancement can lead to regional management or operations roles within Five Guys’ expanding footprint. Demonstrated leadership and financial acumen often open doors to higher-level positions, offering a clear pathway beyond single-store management.
General Managers hold full operational control including financial decisions and team leadership, unlike assistants who primarily support. Five Guys expects GMs to lead shifts entirely and drive performance metrics, reflecting a higher autonomy and responsibility level.