Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Ottawa Hills has a moderate demand for Crew Members due to its small size and proximity to Toledo. Fast-food roles like Five Guys attract many applicants, but consistent openings offer good chances. Local competition often depends on shift flexibility and prior customer service experience.
Crew Members in Ottawa Hills may face fewer scheduling conflicts due to a smaller team and community rhythm. However, peak hours still require evening and weekend availability, which aligns with Five Guys’ flexible scheduling policy, making it easier to balance work and personal life locally.
Developing strong multitasking abilities, attentive customer service, and efficient food prep skills accelerates growth. Familiarity with cash handling, teamwork, and food safety protocols is essential for moving into supervisory or specialized kitchen positions.
Crew Members juggle various tasks including food preparation, maintaining cleanliness, operating fryers and grills, and communicating effectively with teammates in a fast-paced environment. Flexibility to handle different stations ensures smooth restaurant operations.
Five Guys emphasizes fresh ingredients with no freezers on-site, creating a unique prep process. The open kitchen and classic rock atmosphere foster a lively environment, while frequent bonus opportunities based on performance reward team members more than many competitors.
Besides competitive base pay, Crew Members enjoy flexible schedules, free meals during shifts, and access to medical, dental, and vision plans if eligible. The secret shopper bonus program also offers extra earning potential tied to service quality.
While no formal certifications are mandatory, knowledge of food safety practices is highly valued. Five Guys provides on-the-job training focusing on hygiene and customer service, which helps newcomers adapt quickly in the Ottawa Hills market.
Five Guys’ combination of a fast-paced kitchen with a team-focused culture, plus its emphasis on fresh ingredients and customer interaction, creates a dynamic environment. The opportunity to work multiple stations fosters skill diversity rarely found in typical local fast-food jobs.
Outstanding Crew Members can benefit from the secret shopper bonus program, which awards cash bonuses based on service quality and teamwork. This system incentivizes maintaining high standards and creates tangible rewards beyond hourly wages.
Crew Members in Ottawa Hills typically earn between $11 and $14 per hour, depending on experience and shift times. Five Guys supplements this with frequent bonuses and free meals, enhancing the overall compensation package in line with regional quick-service pay rates.